Noice from the lobby i can hear at my hotel room on 2/F Manager told me that she doesn’t know how to solve the problem as the room is provided to me. No other rooms was offered and customer service was not good enough for problem solving

乾淨企理之選，設施齊備。職員友善、樂於助人。

The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!

Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,

Good gym and pool, clean room

Lovely clean room and quiet

Fab little gym and pool steam room sauna jacuzzi

Good sized clean room and hotel in a convenient location for public transport and town

Lovely hotel great location, stayed many times

Yes

Friendly staff, breakfast wasn’t amazing

Lovely room. Friendly, helpful staff. Attentive service at dinner.

Beautiful room, clean, spacious. Great staff and amazing food.

Very couteous staff. Helped us with our luggage and always friendly.

Room was clean and quiet. The staff were friendly and allowed me to check in early.

parking

The reception staff were friendly and welcoming. My room was spotless and the bed was very comfortable. I didn't use any of the amenities so can't comment on that. I was very pleased with the Mercure and would stay there again.

The hotel was easy to find, staff were friendly and helpful and the room was clean.

Friendly efficient staff , clean room

Room was clean and comfortable. Staff were polite, friendly and professional.