This is the worst customer service I have ever experienced. Also This is the worst customer service I have ever experienced the staff’s English proficiency is very limited.

Hyggelig personale

Sentralt og fin beliggenhet ved stranden. God mat og hotellet har alt det vi ønsket oss, foruten en vannkoker på rommet.

Café da manhã de Cruzeiro! Uma variedade imensa… muito bom!!

Rent rom. Vi fikk en stor og hyggelig overraskelse levert på rommet

Rent og pent, med flere bassengområder. Rommet var fint, med en liten balkong. Flere spisesteder å velge mellom (all inclusive), med hyggelig personale og god og variert mat.

Rena fräscha rum och trevlig personal

För lite spaliv

Falta de mantenimiento total, grifo de la ducha roto, aunque funcional, una de las lámparas de mesilla faltaba (arrancada). Abrir los cajones del armario misión imposible.

All good from staff to hotel amenities, had a garden room and loved our patio for sitting out, excellent breakfast also

Nice staff, good room but to use spa facilities you have to pay extra fee.

Søde personelle og godt

Cleaning staff were amazing and always had the place spotless, and cleaned room to a really high standard. The staff in general were all fantastic. Poole areas were great and the bar staff were very friendly and approachable. We got the all inclusive which was great for the drinks, the food was the only let down for me. It was fine but I wouldn’t be relying on for all meals, it was a bit bland and like a cafeteria. All in all an amazing place and I would visit again .

Ja de var tillmötesgående och det var bra mat med stor variation varje dag

The room was immaculate and this was kept up throughout the stay . It was so close to the beach I could go for a swim and be back in my hot shower in 2 minutes . Perfect for morning runs & walks too . Breakfast was excellent. The staff were all extremely helpful and the classes had fabulous leaders . It was an excellent place to stay

Vi liker plasseringen i nærheten av stranden og fint bassengområdet.

…

Lovely hotel. It's 3 connecting hotels. Entertainment everyday. Staff were always at reception and polite. Reason I gave it 4 stars - the room for 3 adults was not great. Fairly small room and the bathroom is even smaller - which is a shame because from the outside, the building is really nice. Lots of food choices to pick from, but it does not massively change day-by-day

I ate in the adjoining sister hotel where I had been advised by other guests that the food was of a higher standard. I was very pleased with the quality and variety of meals. It was however disappointing to see many guests wearing pool-side clothes to dinner.

An excellent hotel on the beach front, great food, great facilities, very friendly & helpful staff