Parking was perfect the room was spacious and the spa was so quiet and peaceful

All around great experience

Staff members very helpful, Food very good,SPA centre very clean.

Welcoming hotel Great food Quiet nights sleep Easy access to M25

Front of house amazing, food excellent and room stunning. Definitely returning

H

What made my stay enjoyable was the Absolutely LOVELY Staff who work there. The hotel is badly in need of a complete refurbishment. It is tired and old fashioned. The breakfast was lovely. Another sausage would have been good.

Room far too hot you couldn't turn down the radiator as the control was broken. Radiator too hot to touch. So bad nights sleep. Hairdryer blew up when I went to use.

Had a lovely stay and dinner was great would recommend

We have stayed at the Hotel before and it is dog friendly and very convenient for the Channel Tunnel. The staff are very friendly and the rooms for pets are comfortable.

Staff and facilities were perfect

Spa and gym good. Mattress too soft. Breakfast wasn’t included in the room price and is very overpriced,

Very friendly, carried Suitcases, very clean, comfortable with a lovely view.

Room was adequate. Was expecting a little more for the money. Had bed and breakfast, I arrived at breakfast about half hour before the finishing time. As there were no tables had to sit in the lounge area. Order was taken, had to walk back and forth just to get milk for tea, then had to ask for butter. Only asked for scrambled egg and bacon and it took ages and didn’t want it by the time it came

Thoroughly enjoyed my 24 hours here, every staff member was super friendly and helpful.. I came very unprepared forgetting my toothbrush & phone charger but they had both covered with a smile.. was really impressed with the food (3 ladies all really enjoyed our meals), spa was nice with pool, steam, sauna and jacuzzi / hydro pool. It’s all a little dated overall but you can use it for the rest of the day even after you check out! Rooms came with irons (always a bonus), tea / coffee & biscuits, the bed was really comfy. I thought the stay was really good value for money… loved it!

Great hotel and good price

I thoroughly enjoyed everything about my trip! They were so accommodating especially to my dog! The receptionists Debbie and Ina were exceptional and Tamsin was amazing! The food was absolutely delicious and I can’t fault anything at all, I will definitely be coming back very soon!

Good stay helpful and polite staff Room comfortable Breakfast excellent

Staff were extremely well trained and friendly, we felt all the staff that we came across went out of their way to look after us. The facilities in the Health and Spa centre were impressive, we were given a nice tour. Parking was easy, plenty of spaces. A lovely hotel for a short stay in a great location would definitely recommend.

We had a great stay at the hotel, the room was comfortable, good range of tea and coffees. There was no running water when we checked in (and disappointing that we weren't told this at the check.in desk) but it was resolved within the hour. No robe and towel for the spa in the room so we had to dash back and forth there. The spa should close at 8pm on Saturdays but we were asked to leave at 7.40. This was made up for by being able to use the spa after check out the following day. The breakfast was delicious, especially thw sausages.