It was an amazing stay. The concierge was really helpful, and helped us with everything we needed. The in-house hail salon is amazing, and they found an available time in the last minute. It was really a great stay, and they focus on details and customers. Would love to stay there again when visiting Venice.

Hotel was amazing! Great location, clean, friendly staff, very helpful. Hotel felt like home.

The hotel is amazing, placed in the heart of Venice and every single person from the staff was incredible to me and my family.

Clean hotel great service Very nice staff We will definitely be back Excellent choice

It could not have been better!!

Que buen lugar, habitaciones y restaurantes

Muy confortable y de grandes amenidades dentro y fuera

Sehr freundliches Personal und zuvorkommend. Alles war bestens bis das das Zimmer sehr wenig ablagefläche hatte. Keine Regale in der Ankleide.

Service

Great hotel amazing location and newly renovated everything was great

Perfect location and high-end service

Perfect!

Our stay at The St. Regis Venice was absolutely fantastic. From the start, the staff was so helpful and attentive, ensuring that every detail was perfect. We requested connected rooms, and not only did they accommodate this, but they also gave us an amazing upgrade, which was such a pleasant surprise. The room was spotless and very comfortable, and the entire hotel had a warm, elegant atmosphere that made us feel instantly at ease. We also arranged a private transfer through the hotel, and it was completely seamless. The third-party company they worked with was excellent—professional, punctual, and exactly the kind of high-quality service you’d expect from a hotel like this. Every interaction with the staff was lovely, and you could tell they genuinely cared about making our stay special. From the smooth logistics to the little thoughtful touches, everything added up to an amazing experience. This was one of the best hotels I’ve ever stayed at, and I’ll definitely be returning. Highly recommend!

Pricey as expected but accommodation and services didn't meet accompanying expectations.

Very beautiful, luxurious yet comfortable hotel

The property was immaculate, a few from our terrace was stunning, and every single staff member was kind, pleasant and super helpful.

Breakfast was amaizing. your two bar was exellent. and The location of the hotel is very convenient. my only complain is we stayed room 4327 and all the pillows was not smeling good please check .

We stayed at the St. Regis for 6 nights in July for our second time. It fully lived up to our high expectations, and the hospitality/service was even better than the last time. This is THE best place to stay in Venice, and the location is unbeatable. Special thanks to Andy and Adriana at the front desk for taking care of all of our requests and for going above and beyond, Veronica at breakfast for her warm hospitality, Alessio at the dock for his helpfulness, Mahaman and the house keeping team for their attention to detail, and to the entire team at St. Regis for making our stay so enjoyable! We hope to visit you again soon.

Everyone was so nice and our room was magnificent.

I was disappointed in the hotel facilities. I thought this was going to be our favorite hotel. We paid the most for the rooms and wanted it to be a great experience. However, it just wasn't. We just felt like the service was not up to par and the rooms were insufficient. The bathrooms were uncomfortable and we could mot walk past our bed without hitting the tv. While we were in our terrible room, the ceiling began to leak and flooded the floor. A repairman was sent to fix it while we were in the room. We asked to be moved and the hotel did comply and gave us a nice gift. The restaurant at the hotel was very nice on the water but when my son showed up in flip flops, we were initially turned away. Overall, I felt like the facility was old and dated, took tol long for checkin and rooms were small and uncomfortable. Location was good, but likely would not pay that price again for the same experience.