Fom Ms. Ngoc is very nice, and gave me late check out even though the hotel is super busy, all staff is very nice and helpful, room is big and comfortable with Japanese standard. Breakfast is perfect taste and have some healthy Japanese food. From old town to the hotel can walk around 20mins and 5 mins by taxi. I recommend the hotel for both business trips and leisure trip. We will come back again. Thank you very much. NP