The overall hotel stay was great, and it is very close to the MTR station. However, the check-in process took 45 minutes, which was way too long

停車方便，給QR code可任意進出。而且停車位很多，選擇性多。

Hot water for shower not hot enough.

Front desk staff not experienced enough

浴室沒鈎子掛毛巾衣服，不方便。淋浴間只有一半擋水玻璃，水易洩出外。

clean and nice, ac a bit cold

Restaurant is good, nice respond to my request for higher floor at 10th Floor

Parking is confusing when you have to park across the road. No instructions and staff was not very detailed with information

Parking was expensive and extrs

my only issue was with the wifi not working. nothing would load on the wifi and we spent our whole stay using our data

Chambre généralement propre, mais salle de bain/douche aurait bénéficiée d'un ménage plus en profondeur. Personnel généralement serviable, sauf une personne en particulier qu'on semblait déranger. Problème avec la télévision pendant 24h.

Second time staying would stay there again. Area is a nice and walkable and hotel was clean and easy to navigate.

Buen servicio

The location was useful,

C’etait parfait pour prendre le métro a meme le centre d’achats plein de restaurant à proximité meme des cafés le moin apprécié c’est le drain de douche et la toilette qui ont de la misere a drainer sinon endroit tres propre

Staff was rude and not helpful at all....gave wrong info was told breakfast came with the room and ended up with a bill for a crappy breakfast Room was small and bed wasn't comfortable at all Elevators were broken had to walk down from the 18th floor with all our gear

Beds seem smaller than doubles.

Venue was amazing

I didn’t like the fact there are very few Canadian restaurants or bars within walking distance! If I was going to Roger’s stadium again, I would stay downtown and use the subway to get there! Not much to do around this hotel! Rooms were ok but definitely not worth the price!

Huge spacious and clean room. Beds are super comfortable. The only challenge was at check in. We waited in line with about 30 other people - very slow check in process. Their front entrance for cars was jammed - not very well organized. At check out from underground parking a piece of paper with a QR code was given to us as our lady at check in misspelled our email address (although we wrote it down for her and yes, I checked our junk/spam folder). The QR code did not work and the parking attendant said this was also happening to other guests - so small issue there but easily resolved - thank you parking attendant lady!