Hot water for shower not hot enough.

Front desk staff not experienced enough

浴室沒鈎子掛毛巾衣服，不方便。淋浴間只有一半擋水玻璃，水易洩出外。

clean and nice, ac a bit cold

Restaurant is good, nice respond to my request for higher floor at 10th Floor

staff are very helpful. Novotel Hotel is excellent

Clean room, affordable, good location, great service.

Yes

Easy check in, welcoming staff, and one of the cleanest hotels

NIce hotel, unfortunately there was jackhammering that we did not know about when we booked, we had asked for a quite room as my wife has a hard time sleeping so being woken up early by jackhammering was unacceptable.. Called the from desk and nothing was done about it as they said there were signs posted about it ... We did not see the signs.

Bad no parking

Very greatful for the ample underground parking.

Parking felt safe and easy going in and out.

everything was great

We had a good stay. The hotel and the neighborhood were nice. Our first room was on the 15th floor, but the heating didn’t work properly. They moved us to a renovated floor upstairs, and it was much better.

I have stayed here many times and found this to be a quiet clean hotel. For the first time, I had the breakfast buffet. It was very extensive and the maitre d' made me feel most welcome.

Everything is going well

Clean room

Nice hotel with good facilities. Staff were welcoming and helpful. Covered on-site parking is another big plus.

Our stay was excellent! The staff were so helpful, the room was clean. We had a lovely stay!