Hot water for shower not hot enough.

Front desk staff not experienced enough

浴室沒鈎子掛毛巾衣服，不方便。淋浴間只有一半擋水玻璃，水易洩出外。

clean and nice, ac a bit cold

Restaurant is good, nice respond to my request for higher floor at 10th Floor

staff are very helpful. Novotel Hotel is excellent

Clean and large room, perfectly located in North York. Nice dining options in the neighbourhood, friendly staff and beautiful gym.

Clean and quiet. Bed too soft

Loved it

God fitness center and OK rooms

very good and convenient location, room clean, stuff nice

Great Loacation

Great!

The room & staff & breakfast staff simply made for a wonderful visit during a surprise return to winter that we weren’t ready for!

Didn’t use it

Never went

Room was clean and staff friendly. But hotel loud, doors slamming, ice machine loud, showers and other toilets flushing. It was one of the loudest hotels I have ever stayed in and made it hard to stay asleep.

Convenient for a conference

There were fees for parking that were not clear on the Expedia page. The room had an uncomfortable bed and was cold. The shower never warmed up beyond lukewarm. Nothing about my stay was even adequate. I will not by using Novotel again, nor will I be booking through Expedia.

Everything was great