overall is good, but it took me too much time on checking in.

Comfortable bedroom, excellent location.

Staff great, food excellent, room clean. Always a great stay.

The staff were fantastic from the doormen to the evening room service to reception staff, great rooms clean comfortable quiet, 5 star and more.

Amazing room Staff couldn’t do enough for us We will definitely be going back

Yes and yes

Great staff, great stay, great location

Spa was clean and helped relieve fatugue upon our arrival.

Wonderful staff, lovely room, and great location.

Waited an hour to check in despite arriving at 3pm. Staff told us they would upgrade us as they didn’t have the room we booked. They tried to put us in an apartment which wasn’t the standard room we booked. When we did get our room it was only ok. Definitely not 5 star. This hotel is over priced. I would not recommend.

We had a wonderful stay at this hotel really enjoyed all aspects. Room so comfortable with beautiful views over Hyde park.

Nice clean, large room. Recently modernised although still with the shower in the bath tub. Room was quiet enough during the day and for most of the night. Unfortunately it was located over the delivery entrance for the hotel so was noisy from 6am. Very welcoming and friendly staff.

Room was lovely, well designed and very comfortable. Staff were all amazing and attentive. I am so glad I have found this hotel, I will be returning here next time I am in London.

Wonder stay. Great location.

Excellent service and beautiful room

Amazing

Very nice

We loved this hotel and have stayed there frequently

Nice staff and service and lovely bar at the back

Me fue bien pero desgraciadamente en todas las reservas q hago atraves de hotels.com las habitaciones que me asignan son las peores en el sentido que son las ultimas en los pasillos o las que tienen mala vista etc. Los hoteles no conceden sus mejores habitaciones a los que reservamos atraves de la plataforma