房間環境一般。不太清潔，水龍頭鬆到好似就壞。浴缸去水塞。我們住3晚，最後1晚竟然沒有清理房間。打電話去前台，只给我新毛巾就算。

Poor sound insulation. I can hear people talking and walking in the hallway very clear. The door does not stop any sound.

服务人员很好

Staff make the place .. it’s an older property which needs some upkeep. Hot tub was blocked off (for maintenance ?) and Heater in room was very loud. Check in / check out staff were awesome as was the person working breakfast room. I would stay again

Very old

Dated, could use a lift but the staff and amenities made up for it.

Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.

The room was clean. The breakfast was good. There is a restaurant on site. Building is under construction. Free onsite parking is convenient.

Too much noise from various kid's teams running through the hallways & an idiot family across the hallway knocking on doors and slamming doors in the late evening. We'll never stay there again, management were idiots, there was no wake up call either, that we had requested.

Easy in and out of the highway. Quick access from parking lot direct to room on ground floor. Free breakfast. Free parking.

Everything

For a handicap person might stay at your facility was unacceptable. As for a handicap person and a power chair your doors were unsuitable for any handicap person to get in anybody in a regular wheelchair. Can’t even get into your room. Every door we went through was too small and your rooms were too expensive.

The breakfast was excellent!

Pool heater Broken hot tub not working. Building is old

Apart from parking lot fencing and some sort of construction going on, it was fine for one night. Smell of chlorine from the pool hit as soon as the lobby door opened. Thankful my room was far away from the pool.

Excellent breakfast

Good food Nice staff

Good location close to QEW for getting to other places.Breakfst buffet was fine.Both hot and cold choices.Very friendly staff.Bathrooms could use a little work but still clean.Beds comfortable. Good value for the price.Lots of restaurants in walking distance.

Friendly staff

Yes the breakfast was the best thing about staying at the Best Western in St. Catharines. We were there for 4 nights and not enough towels were supplied. Only 1 towel per person. The carpet was filthy and I could smell the dirt. The bathtub filled up when taking a shower. The drain was glued in. What a mess.