We enjoyed our stay at Grand Hotel Brighton. The service was impeccable. It elevated the whole experience at the hotel despite some hits and misses. Every staff was professional and friendly (even their uniform was tastefully designed). The lobby and lounge were beautiful, giving us a really good impression of the hotel. However, while we were aware of the history of the hotel, the bathroom was a bit tricky to use. It was obviously dated and needed some refurbishment work. The water pressure was very strong, but the leaking was inevitable too. This resulted in a very humid room with weak ventilation. And the toilet was kind of hard to flush. The room itself was reasonable. It was definitely comfortable. We were also surprised by the movie entertainment offered. Breakfast was very nice too. We often got a window table with a sea view.

比較舊的房間, 打開張床墊就見到一隻曱甴, 嚇到女兒說不要睡. 对面馬路就是海滩, 后面是shopping center, 比較方便. 到这些小鎮, 要張就一下.

This hotel is not a generic modern hotel. It has so much history and class. The staff are very efficient and the breakfast was delicious. Not much better in life than opening the window and listening to the ocean.

Staff were lovely and room was great. Very clean amd a cosy bed...

I've made this my go to hotel when visiting the UK. I"ve been 4 times and each time is better than the next. I just celebrated my 50th Birthday there in October and i was treated exceptionally. Will always be back.

Feel very welcome from the staff. Food delicious. Room extremely comfortable and spacious.

The room was beautiful and the staff were great as always

Spacious room on 6th floor. Welcoming staff from doorman through to reception team & all bar staff / breakfast staff we met. Definitely a stay to remember. It seemed to us that this hotel is undergoing a refurb / redecoration which is going very well. The ambience of the hotel was very good. Light bites in the bar exceptional. Best thing about this hotel : the team working there.

Excellent stay at The Grand Hotel in Brighton. Staff were lovely, helpful and friendly. The food was delicious. Thank you all!

Room was spacious, well appointed and clean. Staff were excellent and restaurant was very good - really enjoyed our dinner there. A great place to stay.

Wonderful from the moment we arrived. Superb service all round, stunning clean and comfortable room. Can’t fault it!

The Rooms, Amenities, Ambience and 80% of the staff except for the concierges standing outside who seems to be racial profiling some customers based on my experience and observations.

No restaurant available to dine at only the overcrowded bar full of Xmas shoppers. Restaurant opening at 5pm. After driving for 2hrs from Hampstead, North London, were hoping to grab a nice champagne lunch before our evening gathering. The front desk computer system was also down so was made to login into my email to find the actual cost of the booking so I could pay there and then for my first night - totally unreasonable and distressing. I had to get my bags from concierge as on my iPad not phone. No decent food available at the bar (or room), no seating either - yet we were the actual hotel guests staying the hotel and who had booked for a relaxing spa weekend, but couldn’t get a table nor could we book one; unacceptable. There was nothing relaxing about it all. Too overcrowded. Shows that a restaurant should be open if people cannot find a seat, just makes sense. Staff did their best to assist, cannot fault them. They tried. Unclear if the hotel is under staffed. Also, upon arrival the concierge took our bags and stacked them in the corner of the entrance lobby - just looked/felt unsafe, should be taken into a separate room. Was hoping to visit every Christmas and meet friends who now live near Brighton, make it a regular catch up Christmas and attend the spa. Don’t think will be considering that now; unfortunate. The room was nice, bathroom beautiful, but paying for room service every time you ordered! Not a memorable nor pleasant stay. trust the feedback was helpful.

Lovely room and fantastic bar serving great cocktails. The new spa / hydro suite is good but could do with a swimming costume dryer in the changing room.

Couldn’t fault anything. Great two night stay. Beautiful hotel, very helpful staff. Very happy,

The staffs are super friendly and the room was really nice and well maintained. In general, very luxurious and comfortable place to relax couple of days

Lovely, friendly, helpful staff.

Fantastic hotel on the sea front - Staff are super friendly and create an amazing atmosphere

Great location, the staff very helpful , doorman was very helpful , I can’t remember his name , he was working 16 of the December morning shift.he helped with my car , receptionist , breakfast staff Mouro Italian guy and his team , housekeeper and big thank to executive chef Neil he send us fresh made chocolate for our anniversary . The room was very spacious and clean . We are already booked to come gain this year in March 23 May 25, June 29 , August 31 . 👍

Wasn't expecting to pay vat on bar bill plus service