Didn't find the receptionist over friendly, we arrived 45 minutes before check in time and were told our room is ready however we would need to pay £10 to check in slightly early, which does not seem very customer friendly. Knowing it was valentines night we booked a table in the restaurant 3 weeks prior our stay, however we were given a table in the bar area under a TV screen showing football, I felt very uncomfortable at this table. Overall not the best stay.