This hotel is the best one I have ever stayed. All staff are friendly and very helpful. The breakfast was fantastic with a lot of variety. The location is also very good and is only 5-10 min away from most attractions in Bergen.

We very much enjoy the breakfast, that’s what brings us back each year. We like the location as well.

We were there during a strike so there was no housekeeping service. If you needed towels or toilet paper you had to go to desk and ask for it. It was evident there was a strike going on however we stayed at another Scandic and even though the strike was going on you would never know it. No complaints from staff at all and they went out of their way to assist you

Our room was in a building across the street. No luggage stand in our room. Elevated bath tub and shower not user friendly. Breakfast was good but not as good as Thon Astoria in Oslo, was much better.

Due to strike it was no roomcleaning. Breakfast was ok. The bar was closed. Our room was very small and a very little wardrobe …

It was in the middle of a strike, but surprisingly good. And my room had a bathtub❤️

Comfy room & great choice of food for breakfast

The Scandic Bergen city hotel was a good experience all around. It’s in a good location within walking distance of most of all the great things to see and do in Bergen, a colorful city with centuries of history. The hotel, the lobby, the dining area and the room are modern, clean and comfortable. Staff was friendly and helpful and the breakfast buffet had a nice variety of good food. This was one of our best stays in Europe. Thank you.

Bőséges, svédasztalos reggeli.

Vert nice place. Can be recommended

A disappointing and frustrating stay. Our visit didn't get off to a good start when check in involved the only unfriendly and unhelpful person we met in our Norway trip. We felt like second class citizens and she couldn't wait to be rid of us. It didn't get better when we went over the road to an annex building, security was lax as the door took ages to close and there was no card needed to work the lift. The room was very dark and had a high window onto a grim back of building scene.We had to check our booking to see if we had booked an economy room by mistake. We hadn't and the room had no resemblance to the pictures in the booking. Added to this the electrics seemed strange and lights would randomly switch themselves on and off. The next morning the bathtub the shower was in was very slippery with no grab handle. I slipped in the shower and only just managed to stop myself falling through the glass screen. I went to reception and the much friendlier lady agreed to change our room. But it meant that we were without a room until 3.30 that afternoon. It was a cold and wet day and we had to wait and dry out in reception as we watched lots of people checking in and going to their rooms. I asked to speak to a manager but was told none were available and was given an email address as a method of complaint. I wrote to it while shivering in the lobby, no reply yet. When given a room it was a double not a twin. Back at reception they immediately found a new room, which was lovely.

Riktigt slitet och smutsigt rum. Smutsigt även utanför rummen. Frukosten var dock bra.

Even with the ongoing strike affecting the hotel, they manage to meet their guests with a smile and a pleasant tone and are very accommodating. The breakfast buffet was a little reduced due to the situation, but absolutely very good and the selection was good. All kudos to the staff who ensured that the guests did not notice too much of the ongoing strike.

Not

Restaurant staff on strike made drinks and meals a bit awkward. We missed having a kettle and tea/coffee in our room. But overall a lovely clean and modern room with lovely and friendly staff.

Dårlig ventilasjon og savnet vannkoker og kaffe.

Måtte bytte rom/hotell pga streiken, men det gikk veldig fint😃

We were moved to Scandic Byeparken because of the hotel staff strike. Very cramped room. Reception staff unsmiling and not terribly helpful. Morning staff much better - friendly and helpful. The breakfast buffet is first-rate. the hotel is very well situated.

God beliggenhet, store, fine rom og hyggelig barometer.

It was OK ( Hotel Staff on strike in Norway )