综合评分和评论 Crowne Plaza BIRMINGHAM NEC by IHG, an IHG Hotel

Comfortable room, beds and pillows. Second time staying in three weeks and second time had torn hand towel in the bathroom. I did complain this time - not what you’d expect in a four star hotel. Good choice on the bar menu.

Really good but no cocktails! 😞

Handy for the bp pulse venue

Receptionist helpful, great location for resorts world. Breakfast pricey so didn't book it and didnt eat there so can't comment on food. Rooms nice, big TV and nice bathroom.

The communal areas around the bar and reception area was very sleek and modern but our room was very dated. Old fashioned furnishings showing signs of age. No mirror on dressing table which made it difficult to get hair/makeup done. We were woken very early by the cleaners room next door to our room suggest getting some sound proofing done. Bar didnt sell lemonade!

We booked in this hotel So it was close to the venue To watch torvill &dean The last show On friday 25th april 2025 When we checked in We asked if there was 2 single beds As it was me and my sister And they said no Unfortunally Its 1 double bed We said its fine Soon has we got to our room We had a call To say they had a twin room Available And would we like that They had a cancellation So yes we accepted The room was clean Complimentary water, tea coffee Biscuits, etc Late check out next morning 11am which is really good Breakfast served from 7am -11am Which i think Is great Breakfast is amazing Lots to choose from I would 100% stay in this hotel again And highly reccomend it to family And friends

Excellent location for pulse live and resorts world. Super friendly staff and overall lovely hotel.

Plenty of parking great location

Amazing hotel and great service

Excellent staff, unfailing polite and happy to help, even at what was obviously a busy time. Rooms are a good standard with hair dryer, iron and board, coffee making equipment. Food was very good and not unreasonably expensive for a big hotel. Highly recommended.

Lovely welcome to a clean and tidy hotel. Spacious room which was comfortable and quiet for an overnight stay. Very convenient for BPpulsd and Resorts World. Would certainly stay here again.

Perfect for the airport, nec and Resorts World and a short train ride from the city centre

Holes in one of the hand towels and generally shabby furniture. Love the position of the hotel and the staff are very helpful but the hotel rooms are in need of a refurbishment. A pillow menu would be useful.

The outside surronding were beautiful and a lovely room however the showers was scolding hot. Unfortuanlty this was not checked. Not provided any partial refund due to the shower being out of action, did inform the reception but this wasnt repaired till 10am ti which our train back was 10.45 . Beautiful breakfast , just a shame we could not utilise the shower facilities.

Beautiful hotel no complaints at all

One night stay after a show at the BP Pulse, good service and no issues

Everything was good apart from mattress, hardly slept at all.

Don't be caught out with expensive parking fees. Pay in the hotel not at the meter like we did costing us an extra £10, for the weekend. I think this should made clear on the booking site. Hotel spotless, great food plenty of choice for breakfast, helpful staff, seating area nice and spacious.

Loved it all

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