This was the prob one of the worst hotel stays for me. I frequently stay at hotel as I fly out of town for work every week. Most times I just pick something inexpensive as it’s usually a quick trip. Those hotels give me exactly what I expected for the price I paid, some even surprised me with some great qualities. But this reservation was different. I was flying in from work but my husband came and met me and we were gonna have a date night. I looked in the area (we have to head south) for a nicer place than usual and seen this one. It looked great! Had a buffet breakfast and a hot tub, even a walk in shower…. And it looked really nice. I booked it and got none of those things.
What we got was what looked like an older room that was not a vision of what was represented in my choosing a room. I picked a King room with a walk in shower that looked really spacious and nice. What we got was a tiny bathroom a tub. Plus we got placed right now by the pool where kids and adults were yelling and running around until 11 pm… so no peace and quiet and no hot tub either. Finally we just go to sleep. I wake up to go down to grab some breakfast, it’s about 10:10 and Expedia says the breakfast went until 11am.
So none of the reasons I paid the extra and picked this place were actually true.
I’m very disappointed. I won’t stay here again.