Need to update the room s

We loved the pool and there was lots of room for everyone. We booked a couples massage and it was amazing!

Un espacio muy agradable, tiene todo.los.restaurantes son muy buenos, y el.bufete muy variado. Sin duda volveria

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For the amount that you pay, the food was terrible, the constant noise, and the lack of amenities don’t make it worth it. This hotel has not improved since the first time we visited back in 2016.

La comunicación entre la plataforma hoteles.com y el hotel. Ya que aunque cuento con un perfil VIP el hotel no estaba enterado de esto.

The room was spotless, friendly staff, nice vibe, beach was so amazing the whole property was clean and kept up not to mention the wild life. We so enjoyed our stay.

La comida baja su calidad cada vez más

Went with family. Rooms and resort areas were clean. Food very good, staff friendly and helpful. Love the layout of the resort , easy access to everything.

Amazing stay good food good beach

Clean, spacious rooms, with kind staff. The resort is smaller which makes it less busy and we liked that. The villa’s are surrounded by so much nature it makes a lovely break from the beach & sun, the boardwalks & waterfalls are beautiful-especially at night with all the twinkly lights. Food is pretty good, lots of variety and traditional Mexican options. I’d definitely recommend this resort.

La habitación estaba linda el unico tema fue que olia muy fuerte a caño

Most beautiful resort, very safe secure and clean, the waiters and bartenders were so incredibly friendly and sweet. We would return just for them!

The beach is amazing. Staff is so welcoming. We very much enjoyed the buffet

Staff very friendly Food ok but a little repeatitive Not enough amenities for people with mobility issues

The staff at the Reef Playacar were exceptional - very friendly, courteous and helpful. Special shout outs to Jesus (front desk), Santos (pool bartender) and Enoy (buffet) who made our trip great!

Perfect !

The room was clean but basic and dated. Food wasn't the best but ok. Beautiful hotel grounds and beach.

The entire resort is spotless and very well maintained, including the beach. Staff were friendly and helpful. Only complaint was that coffee/cappucinos in lobby bar was not free, but was in main restaurant which made no sense

Yes