Fantastic breakfast

We had no hot water because the system broke

Hygiene very good. Kind staff. Good service

Wonderful hotel. Such friendly and helpful staff.

Amazing service Top notch hotel Fantastic pools - outdoor heated one is very warm Very child friendly and accomodating Lovely restaurants- we went to the garden room and the bar for dinner on seperate evenings

Excellent breakfast Beautiful room overlooking pool etc Bed very soft, requires new mattress Room furniture okay but a bit “tired” Stunning architecture and first class location but inside the hotel would benefit from a refurbishment

Great welcome at the door and help with luggage. Sea view room, great breakfast and helpful staff. Only downside was the loud seagull outside at 6am but hey, we were beside the seaside!!

noticed that other guests received Chocolate and champagne?

Room was a little small and showing signs of ware and tare. Excellent breakfasts with fresh fruit salads, continental spread, hot food cooked to order and tasty. I did not try the lunch or dinner but I noticed a lack of vegetarian options. I also did not try the indoor pool or gym. I had afternoon tea there which was a bit pricey and underwhelming.

Outdoor pool was wonderful, staff were amazing and loved the spa - such a relaxing stay, took full advantage of the room service for maximum relaxation! Will be back

Super stay. Bright, clean room Superior Classic. Had tasty sandwich lunch outside in sunshine. The hotel is wonderfully situated, set back from the road and coastline. Beachy Head walks very close by and superb promenade walks right out front by the sea. Great for Congress Theatre. Splendid historic building, facilities and friendly staff. Parking on site. Fabulous varied breakfast....cereals, fruits, smoked salmon/meats/cheeses and served hot breakfasts. Love it there. Thanks

C

Really great service Lovely Hotel

Pleasant stay

An excellent establishment where have stayed many times. As with all hospitality businesses there are occasional issues however, they are dealt with correctly as and when they do occur.

The hotel is very grand on entrance and the check in staff helpful and friendly. Our room was large and spacious, but on the ground floor straight onto a street. Hotels,com are great deals, but you never get a great room. Dinner in the Garden Restaurant was nice but for 5 stars you would expect much better. The breakfast was great with extensive options and freshly prepared hot breakfast. Beds very comfortable. Overall a nice stay. Just not sure it’s worth the price. and freshly prepared hot food.

Fantastic hotel, spotless room and comfy beds. All staff went above and beyond to help. Would 100%recommend.

Poor staff only in the bar as they seemed short staffed. For a 5 star hotel is was not very good. But we still had to pay £7.00 service charge for every round of drinks. So 2 drinks cost us £24.00 but had to wait about 20 minutes for each round!

Was good to upgrade the room for a beach side-on very. Room was clean and spacious. Breakfast was included and was very filling. We ate in the restuarant the first night and had great food. Would recommend the steak! Staff were very friendly. Also used the outdoor and indoor pools. They were nicely appointed and the outdoor pool was larger enough to feel that you were getting some excercise done, not just messing about in the water. Being on the sea front with the beach nearby and also the town and theatres with in easy walk meant the hotel was in a good location.

Excellent hotel. We loved.