非常適合家庭，飯店的設施很多，小孩非常喜歡，很推薦給家庭旅遊

It’s awesome for family. My kids love the play ground and pool.

酒店環境優美, 房間很大, 工作人員很親切友善, 而且早餐種類豐富! 不過揸車入住會比較方便

Great location

The bed is big and soft, I have very good sleep, the service of the staff is nice and efficient! I will book again the hotel from this group next holiday!

Clean room well serviced

Room service could be better. On the first morning they took all our towels and put 2 towels in there for 4 people, no floor mats or hand towels. Beds not made up. Also lice all over the property. We have bites all over us. Pool and water park where not heated as stated on website. Older female waitress at breakfast was very rude and pushy hurrying us up with breakfast when we still had 30 minutes before the end of service!

Did not see any staff at all ! Did not get my room i booked ! Did not sleep ! Was violently ill with asthma and vomiting!!! Due to the mould frthe door to around the entire roof ceiling AND CURTAINS??? I EXPECT TO BE HEARD ! AS I TOLD THE LADY IN THE OFFICE! I DIDNT BOOK THAT BOOMERANG BUILDING!!! DUE TO ITS AFFECTS ON ME !!! SHE HAD SOMEWHAT A I DONT CARE ATTITUDE! AND SAID SO IF YOU DONT LIKE IT , THEN YOU LEAVE STRAIGHT AWAY? I SAID NO ! THE COMPUTER KNOWS WHERE I STAY THERE ( WHAT UNITS) I SAID I WAS HAPPY TO UPGRADE!!! SHE LIED SND SAID THERE WERE NO ROOMS LEFT !!! SHE LIED !!! THERE WERE ABOUT 7 ROOMS TO FAMILY UNITS NEAR OFFICE! I OFFERED TO PAY THE EXTRA! SHE WAS ADOMENTLY ROOD , AND KEPT SAYING THAT THERE'S NOTHING AVAILABLE, FOR 1 NIGHT ! I LOVE YOU GUYS YOUR MY HOME AND FAMILY AWAY FROM HOME AND BEAUTIFUL SOULS, BUT IVE NEVER EVER CROSSED THIS BEHAVIOUR AND DEFIANT ATTITUDE, AT MY OAKS BEFORE OR EVEN ANY OFF THE POOL, GROUNDS,CLEANERS, STAFFING ! BUT IT NEEDS TO ADDRESSED,

Good staff

J'ai passé un bon séjour dans cet hôtel. L'emplacement est excellent et le confort de la chambre est au rendez-vous, c'est pour cela que je donne une bonne évaluation. Cependant, deux points méritent d'être améliorés : le ménage de la chambre (ménage superficiel) et le petit-déjeuner reste un peu trop léger par rapport au prix demandé. Si ces deux points sont corrigés, ce serait parfait

1st class facilities

We loves the Oaks Caloundra, staff are always lovely and helpful plus they have activities over the school holidays. The Happy Hour for adults is a winner for us and we will be keen to return.

Yes the room was spotless and lovely to stay in. Very roomy.

Kids had a great time. Seems to be renovated since our last visit

Room a long way from reception

Kids loved the water park and activities. Rooms mainly aircon, carpet etc. were pretty tired and in need of maintenance / deep clean / upgrade. Bathrooms were nice and new.

Never stay at this hotel. Their profits mean more to them than your stay

Our designated car park wasn’t available due the hotel have skip bin in it. The directions to finding our room were poor. A permanent tenant had to help us.

Plenty of choice for breakfast . Fresh fruit and yoghurts as well as hot option , tea and coffee

Very clean and comfortable room, however didnt get a twin room we booked. Also very noisy, paper thin walls. Otherwise nice grounds, staff good.