The front desk staff was extremely friendly and helpful.

Lots of shops and restaurants nearby

The hotel was nice in a good location and the staff were friendly, but my room was very hot they were not able to adjust the temperature so they ended up bringing for me a ventilator (that is weird in March) but still the room was very hot even with the ventilator.

Everything was perfect. The bed was extremely comfortable. Clean and silent!

客室は清潔で、スタッフも親切でした。

L’hotel est beau , mais les chambres sont vieillissantes, dommage

Superb hotel, convenient to center, train station, free local bus was a bonus

För det första en så vacker lite stad , mycket butiker , caféer , skinkor och choklad . Hade tur det var en stor kommunal parkering väldigt nära hotellet som var gratis på söndagar när vi var där , bra läge på hotellet ingen restaurang men det fanns bara några minuters promenad bort , mysig lobbybar för en sängfösare , mycket trevlig personal

Chambre mérite un rafraîchissement Très bonne literie Belles parties communes Très bon petit déjeuner

Séjour à la hauteur de ce que l'enseigne porte : confort de la literie (+lit bébé) , service convivial et chaleureux, petit déjeuner avec du choix dans un super cadre alliant le charme de l'ancient et de la modernité des installations. A faire en famille les yeux fermés.

Not a good experience, hotel in general very Old and poor maintained. Our toilet sink coud not be used at all, we had to use the shower even to brush teeth. We requested to be fixed but no Action was taken, very disapointing!

Well kept hotel, recommended for short stay

The price is good for what it offers

The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .

Everything was perfect. Beautiful property! Helpful staff!

Internet signalen måste förbättras!

L'accueil a été très agréable. La literie excellente. Calme et bien situé.

Toujours agréable de séjourner à Bayonne Hôtel Mercure une valeur sûre

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby