Need to update the body washing gel Toothbrush and toothpaste

有D職員態度不好

Bad hospitality and bad management. The hotel was under renovation but I was not informed of. In the morning sharp at 9:00am, hammering sound just right above my room awakened me. When I stepped out the room, I found that my room was just like sitting in the midst of construction site. I went to reception desk, the staff was rude and said they are lawful to work. What a hospitality it is! I was very disappointed and angry about this. When I made a request to contact her manager, she told me that he is busy and so I have to sit aside and wait without knowing how long should I have to wait. I am sure that she had not pass my complaint to her head.

Room is large and comfortable.

Not bad.

The hotel is close to Gilmore Station and Brentwood Station. Just need to walk 7-8 mins to get there. Brentwood Centre is nearby.

Location is great. The restaurant at the hotel is reasonably priced and the food and service is good. However the air conditioner in the hotel room is placed literally next to the bed on floor. The fan of the AC could not be flipped so the AC had been blowing right to my face when I slept!

如果你喜歡就寧靜的住房體驗，建議可以避開面向馬路的房間，因為SKY LINE的聲音會較為明顯。 房間內有微波爐、冰箱簡單的餐飲器具，挺不錯的，但可惜無法自己料理食物。 不過整體住宿體驗還不錯，附近的機能也很好，值得推薦!

No hot water and everything is very old and not clean. It’s the worst hotel I have ever stayed.

Poor customer service. TV was broken and customer service wasnt interested in helping or at least switch rooms

Hi, our stay was good but we were woken up at 2am ish from a couple fighting in the hall and again at 8am from a women yelling and the pull out couch was horrible.

Good

We had wonderful stay at Executive Suites Hotel. The hotel met all our expectations.

Staff were friendly. Beautiful lobby and restaurant. Bathroom was clean but getting a bit ‘tired’ could use some new paint.

Wonderful location, amazing staff

We stayed here after attending a concert at the PNE. It was very close by and rooms larger than anticipated. Apartment sized fridge and freezer. Staff were pleasant, but checking in seemed to take a long time even though we were the only ones there.

I stayed at this hotel twice previously and knew that I made a great decision to stay again. The room was very clean and the staff were kind and friendly. I really liked the dining and shopping options nearby as well as the close proximity to the SkyTrain. I will definitely consider booking this hotel again when I visit Vancouver next.

Close to the Skytrain station which made it easy for us to get to the concert. Hotel is very clean and bright, staff is excellent! There is a Cactus Club across the parking lot so great dining too! Definitely recommend it.

Rooms are large which is nice but the updating has been pieced together so lots of interesting patchwork has gone on. Could use new paint, carpet etc, and maybe lose the glass blocks?

The beds are terrible…very lumpy…..not comfortable