Overall would recommend due to location -and staf. Laundry was insanely expensive. A couple of pieces of clothes cost €40. The breakfast was good and staff were friendly and helpful. The location was amazing too. Close to restaurants and all of the best areas of Galway.

Nice and clean room, friendly staff

Great location wonderful view

Great location and all very efficient. It would be nice to have a few more chairs in reception

Great location, staff was very friendly. Very clean and pretty hotel!

Biscuits and room service menu were not in the room when we arrived. This was corrected and we were offered a free breakfast. I didn't find the beds particularly comfortable despite the blurb about them and the pillows were rock hard. The maid was rude when we said we weren't ready for her to clean the room. The restaurant menu was limited. It is not a cheap hotel but it seems that price is based on the location more than the facilities.

Quarto limpo, café da manhã muito gostoso, equipe atenciosa,

Room was spotless and cosy. Food at breakfast had a huge selection and was delicious. Staff was also very friendly.

Would definitely stay again! Location is perfect, quality and cleanliness was exceptional, and breakfast was delicious. We will look for this hotel chain when booking travel in other cities too.

Excellent location. Great staff. Very clean and comfortable.

Excellent

Loved the location near shops and restaurants with views of Galway Bay. Staff were friendly. Hotel was a good stop for us.

Room clean, friendly staff, shame about the shower

Very modern, room clean, staff lovely, room was to hot and stuffy and the bed was very uncomfortable

Awesome service, very clean hotel and room, close to all Galway!

Hugely expensive for a very average, ageing hotel. Car park slippery and dangerous. For 400 euro/night you might expect a decent breakfast. Serving cordial instead of fruit juice was the final straw. Terrible hotel

Great check in. Lovely staff.

Staff were extremely friendly, rooms were very generous in size, location was incredible. Highly recommend.

We had a lovely stay at this hotel. Staff was friendly and very helpful. Walkable to Christmas market and great shopping and dining.

The breakfast buffet was great. And you can not beat the location. Nothing against the hotel, but be warned the parking ramp is very very tight.