good

good

Good

服务很好，业务专业，有求必应～

非常喜欢

性价比高

This is good hotel.all so nice.

not bad and close to airport as well.

The Larkspar extended stay was a great place to stay while visiting family. It was comfortable and was great to be able to have a kitchen. Also used the workout room and all equipment was in good working condition. Would recommend this hotel and will come back again. Thank you.

Decent 3-star hotel. Couple of small issues, like

Really enjoyed my stay. Had to book for one more night and staff was very helpful

Understaffed. Very shabby conditions.

Front Desk Check-In: During my stay, the check-in process was slower than expected, despite two staff members being present at the front desk. I observed that only one person was actively assisting guests, the person was there just chitchatting as if there wasn’t a line, they were also dressed as if going to a basketball game and not proper work attire . The bathtub in my room was clogged with hair and failed to drain properly. Another guest in the lobby reported the same issue. I was informed that the issue would be addressed first thing in the morning, since this was a housing issue . The room carpet was visibly stained and in need of professional cleaning. Additionally, the sofa bed required a new mattress, as the existing one was uncomfortable as you can feel every spring . Upon arrival, the room did not have sufficient linen for the three adults I had indicated during the reservation process. I had to call the front desk to request additional linen, which was later delivered by a staff member. The sign in the laundry room instructed guests to ask the front desk for detergent. However, upon inquiry, I was informed that it was the guest's responsibility to provide their own. I suggest that you either provide detergent for guests or update the signage to reflect the current situation. . while I have enjoyed my stays at your hotel in the past, my recent experience has left me disappointed.

The good - very friendly and helpful staff. Large room well laid out. Good location. Fantastic chocolate chip cookies in the afternoon. The not-so-good - old fixtures, tubs and sinks that don't drain well, lights too dim, horrible breakfast. Sort of a run-down place that could use a facelift. My rating would have been lower except for the great reception staff and those amazing cookies.

There was hair on the carpet and I saw a roach on the wall in the kitchenette. The place smells like roach spray and dirty carpet. I would not recommend this place to anyone. And to top it off the staff is not friendly

The hotel needs some TLC, but the staff and other factors like breakfast, airport shuttle, and location made up for it. One of the most helpful and polite hotel staff I have encountered. Would stay there again.

Staff was rude when we asked questions. Items such as shampoo,body wash empty. Kitchnette had caninets where doors and drawers were almost impossible to open.

Friendly staff

We had a wonderful experience. The shuttle transport made everything smooth.

Stove barely worked, phones did not work, constantly had to get new key cards because they stopped working. Didn’t feel the most upkept/clean