The location is good. There is a subway station nearby. Airport Line 8 to 10 and 2 stops. There are not many breakfast choices, you can choose according to the menu, but the menu waiter does not actively provide it, it seems that people provide it. The room is not soundproofed. Dogs are allowed. Can clearly hear dog barking and various sounds. We live on the 4th floor and the 5th floor is very loud. Affect the rest. The room was not clean enough. Service does not meet 5 star hotel standards.

Nice staff, traditional and nice hotel.

Friendly staff, beautiful hotel

Breakfast was excellent. Very friendly staff specially Adalberto in the breakfast dining room very attentive. Would recommend hotel highly.

Tudo perfeito, TODAVIA …é inconcebível que o hotel não tenha um fitness room ( por menor que seja!). Sugestão: transformem uma suíte de 50m2 em um imprescindível fitness room.

good restaurants nearby. had a good nights sleep, though i think the kitchen is close to a couple of rooms as could hear pots and pans banging till midnight.

Probably the worst bed I have ever slept in — it was actually more comfortable to sleep on the floor. My whole family was surprised at how hard the beds were. Unfortunately, we also all suffered from food poisoning on the first day after eating at the restaurant and were very sick by the time we returned home. On a positive note, some of the staff were brilliant. They even sent me a piece of an amazing cheesecake for my birthday and were generally very helpful, although a couple of staff members had a poor attitude. Other than that, the hotel itself is beautiful. However, my last stay was nicer for some reason — the rooms were prettier, and the beds were better. When I asked, I was told that the beds had been changed since my last visit. The location is spectacular, and the lobby and small garden terrace are lovely. The tea and desserts are fantastic, but the main food could be better, especially for a Michelin guide restaurant.

We arrived at Orfila without having done any preparation or research as we had been planning to go to Dubai until the Iranians started firing missiles and drones at the UAE. The staff at the hotel could not have been more helpful with suggestions and the restaurant staff were particularly helpful for my wife who is coeliac. Bruce, the concierge, deserves a particular thank you

La habitación comodisima de muy buen gusto todo impecable

Helpful staff Quiet upscale location

Es una delicia por sus ingredientes, la calidad de los mismos, la atención, desmedida, cálida, es sin duda, uno de los mejores desayunos, boutique

Muy buena opción para Madrid, en una zona muy tranquila, las habitación muy acogedora.

Staff at this property make an extra effort to make you feel welcome and at home. Breakfast is prepared with extra care and attention. Response to your requests are dealt with expeditiously.

Todo bien

Honestly it was a great surprise to find this hotel, it is a very small boutique hotel with only 32 rooms but really spacious rooms, very clean and extremely good staff, they really made me and my family feel at home.

Hotel charmoso e com detalhes que fazem a diferença. Equipe muito bem treinada e gentil, sempre disposta a ajudar. Localização excelente e rua silenciosa. Vou voltar ...

Perfeito em todos os sentidos. Quarto muito confortável, equipe de atendimento perfeita!

Staff was super especially Niera? Clara, othmane, but property needs updating for five star rating in my view. Doors, cabinetry, technology (tv), bathroom fans. Water pressure was also first class. Sheets, towels also first class. Outdoor terrace needs upgrading but food was very good. Regards.

Very friendly staff - good breakfast - large rooms and great location

Posizione, accoglienza, estetica e tranquillità