Lovely service and room, very pleasant stay.

The room is old and small. Too small.

Staff is very nice but some lights could not be turned on and the room is a bit small

The room is way too small. Hotels.com is providing misleading information on room photos and wifi.

酒店超级温馨，入住那晚房间暖气很足，很热。

Very helpful staff. Room clean. Great location by University

Nice, boutique style, friendly and helpful staff

Nice hotel quite quirky

This hotel was fabulous!! Staff was friendly and parking was in a secure parking building/ramp! Very walkable to all areas near the University of Bristol!

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Room was lovely. Spacious, clean, well supplied with toiletries and refreshments. Car parking no problem. Easy access to all that Bristol offers

Had a cosy double ,spotlessly clean,comfy bed,friendly receptionist,amazing breakfast!quiet location

Staff were courteous and friendly. The hotel was very clean. Our room was very comfortable with a nice big bed and a large sofa plus a small desk and chair. Nice modern bathroom too. During our stay the hotel was quiet. It is well positioned to explore Bristol.

Clean room, nice accomodating staff.

Very friendly.

Our room was lovely, quiet, and cosy, and the staff were very convenient location

First room felt like it wasn’t used much. Toilet flush puller didn’t work well, contant dripping noise outside as a result of rain, tv didn’t work. Was disappointed that restaurant was fully booked and my 20% discount wasnt valid for room service. Changed room.

Secure covered Parking available in the square for guests at a price. Breakfast excellent, and really comfy bed and nice touches in room (biscuits, fruit etc). Only downside was lift out of order so hauling a large suitcase up 3 flights of stairs not ideal. Lovely warm welcoming staff.

Clean room, great breakfast, great service. Was staying overnight on university business and couldn't have wanted more.

A relaxing start , everything was straightforwards.