Staff was Good and helpful, no greeting unlike the description though! It was so disappointing to not be able to control the water temperature in shower so I had to stay with my son all the time and try to control water temperature! also it was not so convenient to book the breakfast which I used to just wake up and go to breakfast within opening hours here I had to book the time understanding it also could be because of crowd in near year. Last thing to give negative point is the TV which was no convenient to watch Netflix since you had to use Chromecast which I didn't have time to dig in and install in my phone,,, best thing was prime location and amazing view to Silja Line cruse ship :-)