房間很舒適，早餐多樣化，好吃

飯店很安靜，衞浴很大很舒適。

房間很大 美中不足，網速太慢

Big smell in smoking room,dirty carpet,My credit card was identity theft after only used in this hotel with same lady when I check in and check out when I visit koln, they used my card when I supposed to go back home in the plane in the evening,I felt bad at this stay.

Clean and nice environment, good service but loaction is a bit far to Dom.

還可以 只是離 地鐵有點遠 不含早餐 早餐不便宜

Insbesondere das Bad war Recht verschlissen. Flackernder Spot, Defekte Regendusche, WC Kasten undicht.

Tolles Bett und ein wirklich unglaublich guter Service, das Frühstück war auch TOP!

Refrigerator wasn’t plugged in or turned on, key stopped working, service not the fastest considering the cost. Overall ok

Clean, modern & great breakfast

Friendly and helpful staff and clean well equipped room

Nice facility. Away from the attractions

Clean room, friendly staff, great breakfast and nice wellness area

Gemessen am stolzen Preis für das Frühstück war die Auswahl übersichtlich und die Säfte recht billig. Das Zimmer war sauber, allerdings ist alles etwas in die Jahre gekommen. Haken und Halter sind lose und schief…

Room was in good conditionn. However 2 single beds on wheels (like in a hospital) and no double bed. Beds had not been moved to sweep/vacuum under them which was full of dust. Could not get any mobile phone signal in the room or anywher on the 1st floor. Reception staff unhelpful to resove these issues. Check-in process very slow and unable to complete check in formalities on-line prior to arrival. Excellent Breakfast, although no eggs were available one morning!

Lots of free sweeties, biscuits and drinks available in reception.

Staff was friendly, helpful and welcoming. The toilet bowl had water stains where previously had a leak. The shower cubicle was not perfectly clean due to some water stains. The limescale from the bidet tap was not fully descaled especially the base of the tap. One of the towels provided was old and shredded along the sides. Initially when we came into the room the complimentary bottle of water was missing however after we left the room and returned later the bottle of water was provided. The room service was slightly disappointing because a used glass was not replaced. The bed was very comfortable with great pillows. The aircon was working well. Location was not the closest to the city however it is walkable (20 minutes).

The staff was excellent

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