SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

探索 SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park
8.2
非常好
基于 1,004 条评论
清洁度

8.4

客房舒适度

8.6

服务和设施

8.6

旅行者评论 SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park

每页评论数
20
40
热门评论
KAI
icon-家庭
家庭
8.0
/10
评论于 75几周前

Expedia Group verified review

like
Kevin
icon-朋友和家人
朋友和家人
10.0
/10
评论于 14几周前

Hotels.com verified review

My stay was wonderful
Imran
icon-朋友和家人
朋友和家人
10.0
/10
评论于 15几周前

Hotels.com verified review

We had to leave early, so couldn't do breakfast there. But our stay was quite good.
Maria
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

Impressed with the property and with the staff.
Christine
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 15几周前

Expedia Group verified review

Overall very clean and quiet. Staff friendly and went above and beyond to assist our needs. Will stay here again on next visit.
Binta
10.0
/10
评论于 17几周前

Hotels.com verified review

The staffs offered great customer service. And I love the neatness of the room comfortable couche to seat and watch TV.
Stella
10.0
/10
评论于 18几周前

Hotels.com verified review

Perfect for our college visits
Steven
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 18几周前

Expedia Group verified review

The staff was very friendly. The room was already cool and at a comfortable temperature upon arrival. The breakfast was really good. I had a really nice stay.
ZIJIAN
10.0
/10
评论于 19几周前

Expedia Group verified review

G o o d
Mohan
icon-商业
商业
2.0
/10
评论于 23几周前

Expedia Group verified review

Never using this service again
Ebony
icon-商业 家庭
商业 家庭
4.0
/10
评论于 24几周前

Expedia Group verified review

Urgent Concern Regarding Room Key Access I wanted to bring to your attention an issue we experienced during our stay. Our room key was not functioning on the keypad for the entire day. As a result, we had to repeatedly go to the receptionist and request assistance to be let into our room using a master key. We were informed that the keypad connected to our room door was not working, which posed a major inconvenience. More importantly, we had a babysitter and children in the room who did not have a working key—this created a serious safety concern, especially in the event of an emergency. From our perspective, this presented a potential fire hazard. We hope this issue can be addressed promptly to prevent future guests from facing similar challenges. Thank you for your attention to this matter.
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Sue
icon-商业
商业
8.0
/10
评论于 24几周前

Expedia Group verified review

The hotel was a bit outdated, but it served the purpose of my trip. Dining options were limited. On a positive note, the shuttle bus drivers were very professional and friendly, making transportation smooth and pleasant. Unfortunately, I’ve been dealing with an ongoing issue regarding my room charges. Although the reservation was fully paid through Expedia, the hotel claimed they had not received payment and charged me again. I contacted the hotel directly, and they assured me the matter would be resolved and that I would receive follow-up communication via email. It has now been over a month, and I have yet to receive any update. This lack of follow-through has been disappointing.
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Tonhya
icon-朋友和家人
朋友和家人
10.0
/10
评论于 27几周前

Hotels.com verified review

The only thing is the music in lobby area was a little loud in the mornings, I could hear it in my room. The breakfast was good and staff friendly.
Gloricia
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 28几周前

Expedia Group verified review

Great customer service, clean rooms and good breakfast
Lori
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 28几周前

Expedia Group verified review

Love staying here
Brianna
icon-朋友和家人
朋友和家人
2.0
/10
评论于 29几周前

Hotels.com verified review

This experience was absolutely horrifying. They lost my reservation, charged me twice for the stay claiming I never paid even though I had the receipt, THEY GAVE ME A KEY TO SOMEONE ELSE'S ROOM!!! Thank god they weren't in their room when I opened their door and walked into it or else who knows what could have happened! And then, after that, the manager walked us up to another room and there was a used bath towel on the floor! I genuinely didn't want to write this review because the staff was so apologetic and doing their best to make up for it... at least I thought they were. They promised to put a bunch of points on my Bonvoy account for all of the inconveniences (which in the moment sounded like a lot but now I realize it's truly nothing). My stay was over a month ago and I still have not seen those points, even after several calls to corporate and the location itself. They keep telling me they will give me the points but can't even tell me when I should expect them. It's absolutely ridiculous and unacceptable. As someone who has traveled regularly my entire life I have NEVER experienced ANY of the nightmares that occurred during this one stay. Even after everything that happened, I had every right to take drastic measures, I tried to give them the benefit of the doubt. But now I feel they've left me no choice. Marriott properties used to be my go to and now I don't think I'll ever stay with them again.
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Jacob
icon-商业
商业
10.0
/10
评论于 30几周前

Expedia Group verified review

This was my first time booking a hotel, and the staff were very nice and accommodating.
Rosemary
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 31几周前

Expedia Group verified review

Everything was clean, staff was friendly. Would definitely stay there again .
John
icon-商务和休闲 双人入住
商务和休闲 双人入住
10.0
/10
评论于 33几周前

Expedia Group verified review

The condition of the property is good. The room was good. The breakfast selections were great.
Renee
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 35几周前

Expedia Group verified review

It says newly renovated but the rooms are dirty. Mold
每页评论数
20
40

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