有點霉味

看海，飲食方便、在巿中心

Great location, very close to the Lagoon and lots of restaurants on the Esplanade. Staffs are friendly and willing to help. 5 min walk to the ferry terminal as well as Woolworths supermarket.

nice location, near lagoon and good view room need self tidy up

位置很好，酒店房間也很大，但真的有點舊

The air conditioner was not working well. The staff arranged another room for us the other night. But there are so many ants in the room. We are so disappointed.

A very good & convenient hotel with big supermarket nearby, a big & nice public swimming pool in 5 mins walking distance facing the beach, lot of dining choices around, 10 mins walking distance to the pier for ferry to Great Barrier Reef, a good choice with reasonable price for a family room with 2 rooms & 2 bathing rooms, kitchen, living room, etc. Will definitely choose next time when we go to Carins.

Mantra Esplanade is right next to the Esplanade and Lagoon, enjoying the great sea view. Hotel staff was friendly and helpful, and 24-hr check-in was available. The room was spacious. You can renew the towels and other necessities such as toilet paper and soap easily. It's a pity that one has to pay for room WiFi. Anyway, our stay at Mantra Esplanade was great!

The room is clean and tidy even without house keeping for 3 night. The location is good, but we have to wait for check in until 2pm. Also no free wifi inside the room

Near the terminal but facility quite old Room is large Bathroom is messy as the bathing area is not separated

家族3人で4泊させていただきました。キッチンや、洗濯機と乾燥機もあったので、とても良かったです。無料のWi-Fiもあり、ホテル内では快適でした。フロントの方も、汚い英語を一生懸命理解しようとしてくれて、本当に優しく接してくださいました。スーパーも歩いて5分程度のところにあるので、部屋ではオーストラリアのステーキを焼いて食べたり、いろいろなことができました。とても快適でした。

Fire alarm taped off and wrapped in plastic, obviously not working, No plugs in bathroom basin and bath. Poor water pressure in shower and difficult to get hot water. We went to reception to get new towels but they didn't have any as they had not had a delivery from the laundry and we had to go back later. Towels very old and hard. This hotel has the potential to be good and is in a prime location. We are currently staying in another Accor facility in Port Douglas which is superb and exactly the opposite,

Great location, but a few areas could be improved The location of Mantra Esplanade is excellent, right on the Cairns Esplanade, and the property was clean on arrival. The staff were friendly, welcoming, and happy to assist with anything we needed. Unfortunately, our check in was delayed by around two hours due to cleaning. We had been up since 4am for our flight, so the wait felt very long. While the delay itself would have been understandable, we were repeatedly told it “wouldn’t be long.” A more accurate estimate would have been helpful, as we would have been happy to leave our bags and return once the room was ready. The property also felt quite dated. There was visible water damage in the hallway where a pipe had recently been repaired, and our room looked older and different from the photos shown at booking. That said, the room itself was very clean, which we appreciated. We also found the room lacked some basic amenities we would expect at this price point. There were no bedside lamps and no convenient area to make tea or coffee, so everything had to be prepared in the bathroom. Given the cost of the stay, this was surprising. Overall, the location is fantastic and the staff were lovely, but the dated rooms, check in experience, and lack of some basic amenities did affect our stay. I’m glad we experienced it, but based on this visit, I’m not sure we would choose to stay again.

Great location but was given the end room with no sun light at all

Great hotel, great location

Handy location right on esplanade. Good to have a small kitchen to cook in and located close to the supermarket. Nice balcony but the outdoor furniture needs an upgrade and the balcony floor wasn’t very clean. Nice pool facilities and everything felt safe. Everything was functional but a little dated and needing some maintenance. The bed was very comfortable

Was very central to centre of Cairns Room was clean Staff helpful Plenty of car parking

Very convenient location - right on the esplanade, opposite the "beach" swimming area with loads of restaurants, cafes and bars nearby. Very easy to get to Marina for day trips and other attractions such as Night Markets and Rusty's Fruit Market. Nice balcony and good kitchen if you want to be able to eat in. Was a bit noisy some evenings with buskers of varying skills but generally quiet from 9.30/10pm.

Reception staff friendly and helpful

Great location, helpful staff, clean and spacious room with a great view overlooking the Lagoon and Esplanade