I booked throw a third party and was expecting tickets to the water park, and did not get them. I also was expecting to pay with hotel.com cards for most of the room but was unable to because I was paying at the hotel and I was unable to use the hotel.com cards. They did have huge tub and a free breakfast so that was good. Clean room and friendly staff. A security guard was also in the lobby after 9, which made me feel safer.