客房整潔一般，職員服務態度可以改善，早餐比較簡單，坐位不足。

good

The price was very affordable and the location and environment of the hotel was great. The only thing that didn't meet my expectations was that the soundproofing of the guesthouse was a bit poor, I could hear loud noises from next door and the ice machine working outside of the room.

We are looking for free sausages with our breakfast like Days Inn Hotel hopefully there is at least sausages or bacon and croissants. But we had a nice stay during our vacation.

Second stay at this location. It's clean and bright. Proximity to the mall is perfect.

Caters to budget crowd. People smoke right out front and no lobby bathroom.

Parking was crowded

The hotel is fine,the only downside is the breakfast area is small.

Really close to the mall, breakfast was decent, prices were good

Breakfast was decent and filling..Very gpod location,just right in front the Mall..Staff are great!!We had a great stay..will surely recommend it to friends..

This hotel is conveniently located across the street from WEM. Their continental breast was OK. Coffee was not good.

Just the room nothing else.

The room is very spacious and clean. the floor is hardwork and better than carpet. The air conditioner is working perfectly but it cannot provide heat when the weather became old at night time.

I recently stayed at the West Edmonton Mall Inn and overall had a very positive experience. The room was clean, comfortable, and well maintained. The staff were friendly, professional, and helpful throughout my stay. The location is also very convenient, especially for anyone visiting West Edmonton Mall. The only disappointing part of my stay was the complimentary breakfast. Unfortunately, it was the poorest hotel breakfast I have encountered in North America so far. The selection was extremely limited, and aside from hard-boiled eggs there was virtually no real food available. Guests expecting even a basic hotel breakfast with a reasonable variety of hot or substantial options will likely be disappointed. While I appreciate that breakfast is included, the quality, variety, and overall offering fall well below what I would expect from a hotel. Everything else was great, but the breakfast needs major improvement and did not meet the standard I would expect from a hotel offering complimentary breakfast.

The hotel location is convenient for the mall, but the number of drugs and homeless hanging around the parking lot is disturbing. There was a stain on the towel in the room, and the ice bucket had hair in it. We have stayed at this hotel many times, but this may be the last, sadly the location is just getting too sketchy. Never had the breakfast as there was a line up to get into the small room which is oddly on the third floor.

Clean and quick check in and checkout

The check in staff was kind of impolite and unfriendly:-( The location was great, it's close to Edmonton mall.

Easy parking. Awesome location. Very friendly staff. They helped when I lost my wallet and follower up.

all good. Can use a microwave

Staff is helpful