前台接待人员非常友好，热情

Rooms were clean and service was impeccable

Parfait

The staff were very cheerful and helpful. The rooms were a bit small but also very clean. The breakfast was very nice.

Personal amable. Habitación buena

サッカー競技場の隣で静かなのはいいが近くに店舗などが 少なくとも不便

Gute Lage

La habitación no tiene clima frío y hacía mucho calor.

Great location, very friendly staff & the staff was so friendly with my 6 month old baby girl they always stopped & said hello to her. Thank you

Quite large room with a nice view of the Bilbao stadium.

Gute Lage für Bars und Restaurants

Ligger lidt i yderkanten af byen, men der er dejligt fredeligt. Dog klods op ad stadion, men der var ingen kamp eller andet event, mens vi var der. Dyr brunch på hotellet (17 euro) som sagtens kan gøres billigere ved de mange brunchsteder i byen) Den gamle bydel ligger ca. 30-35 min gang derfra. Guggenheim ca.15 min gang. Sengen var meget hård, men fik lagt en lille ekstra top rullemadras på, da jeg efterspurgte det. Personalet var søde og imødekomne, rengøring var fin.

Nice location next to the football stadium. Checking in wasn’t great, arrived at 4pm room wasn’t available until 5pm even though check in was supposed to be from 3pm. Got sorted in the end but checking in staff made us feel like an inconvenience. Parking is really easy lots of spaces. Rooms a little dated but very clean

Ya había estado anteriormente y me gusta porque quedan todas las cosas muy accesibles. Además es un lugar tranquilo y eso se agradece, aunque con el fútbol tienes sus ratos de buen espectáculo y si encima es uno seguidor del Atlhetic pues resulta una experiencia única.

Apesar de ter havido um problema quando reservei pelo site. Já havia pago a estadia e o hotel reteu os dados e não emitiu recibo. Tive que pagar na acomodação , o que nunca é a minha escolha.Mas a estadia foi agradável. O hotel foi escolhido pela localização.

El hotel se ve que ya tiene sus años, la ubicación si vas al estadio está enfrente del mismo, pero lejos del centro nosotros porque llevábamos coche alquilado, ventaja el estacionar es gratuito, desayuno bueno con lo necesario para arrancar el día,

Lovely stay and great location next the stadium. We did the tour which was great value for money. Easy access to the tram with stops to all the main attractions. Good breakfast. Local neighbourhood had a good selection of reasonably priced restaurants. Room was large and comfortable for a family of four.

Sin aire acondicionado en alerta por ola de calor. 43 grados y 80% humedad. Nos quedamos 2 días y la única solución fue darnos un ventilador

The staff were friendly and helpful and the location was good for the stadium, and only a 20 walk to the centre of town. Easy access to tram system. The room was quite tired, and needed thorough cleaning around bathroom tiles and edges. Door handles were grubby. Most troublesome was the ineffective air conditioning, which even at full blast (with quite loud fans) was not effective in mid summer. The room was too warm most of the duration of our stay.

As a football fan, this was the perfect place to stay. Right outside of the San James and only a 15 minute walk from the Guggenheim museum. Staff were friendly and informative. And parking lot had space for our car.