I normally refrain from negative comments but ... Parking is a nightmare experience - front car park was with difficult to find and then full ... After spending almost another hour parking at backdoor car park with proper payment of parking fees, you then receive a 100 pound parking ticket erroneously in the middle of night one week later !!

Environment is excellent. But the breakfast is quite expensive but the restaurant is good and the quality is good.

Great location, close to the train station and very close to the main high street.

Room was nice, staff were great. Location for central Winchester was excellent

Great location and great breakfast

If you are looking for an elegant, historic, clean yet simple stay then this is the hotel for you in Winchester. The old building is beautiful inside and out. The staff are very friendly and also very helpful. This was the first time we were travelling with our 4 month old baby and the staff were very accommodating (all staff were but the name Lynn is the one I remember) and helped us store our pram safely without havingto carry it up the stairs several times per day. Great hotel all round, well done and will 100% stay again.

The room had some dust and under the toilet rim was not clean I noticed it from the bathtub

Friendly helpful staff

Room was good,food good and the staff outstanding..had a great night in the bar.Breakfast was fantastic,will definitely stay again.

It was a very comfortable stay. The hotel’s location if very convenient and the stuff was vert helpful and friendly. I was travelling with my dog and they provided a dog bed and a food bowl for our stay. Highly reccommended!

The room wasn’t the one we paid for we asked for a deluxe room and got a double room. Parking was awful. The room was very hot but you couldn’t open the window open completely, I’ve never had a fan on in December. I just felt disappointed for the amount we paid.

We had one breakfast during our 2 day spell which was excellent

Very disappointing with our room. It was in the annex, at the end of a dark corridor, window overlooking the car park and a brick wall. Lovely white towels, but very small shower. Bathroom floor was dirty, dust on all skirting boards, toilet brush dirty on the top. Their cleaners need to give it a jolly good clean. Room smelt of drains, told reception on leaving.

Breakfast menu was good as we payed for breakfast when we got there. Beds where really comfortable.

Lovely clean room

Ues

A lovely hotel right in the town easy walk into the centre for the museum, cathedral and Christmas market. Food was nice but a bit expensive. Car parking was a nightmare. We arrived at the car park for the hotel and it was full. We waited an hour and I went to reception to say we can’t get parked and I was told that if we had waited over 20 minutes we were going to get a parking ticket. We were then told there was an overflow car park which we were lucky to get parked in as I needed a disabled bay. Luckily we didn’t use the car whilst staying at the hotel so we didn’t have the same parking issue. Once we got to our room there was a qr code to scan for extra information. There was a map where the overflow car park was. I asked reception why wasn’t the car park info e mailed to you before arrival and was told it does if you booked direct. Surely all guests should receive this info before arriving. Four other cars had the same problem and waited for a long time to get parked.

Nice hotel,convenient for town centre, room was nice overlooking garden - except there appears to be a fan/machinery unit ? above room which makes annoying humming noise in evening/early morning (didn't notice during night). Requested wake up call (0600hrs) as had early morning hospital appointment - sadly did not receive call but fortunately managed arrive in time.

Friendly staff , great location , comfortable beds And very good breakfast . Would stay again

Clean room. Helpful and friendly staff. Good amenities at hotel. Great central location.