Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there were still some hairs on the bed.

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Es hermoso el hotel, la atención del personal muy buena. Muy honestos con las cosas, extravié unas joyas y ellos las aseguraron. Lo volvería a elegir muchas veces más.

Excellent service Excellent location Very nice on the beach area The only is that beach chairs and umbrellas are available until 6 pm it will be nice to be maybe an hour later

I booked a suite for four people and expected to be charged accordingly. However, I was surprised to see additional charges on my bill, including fees for the number of guests—which was already disclosed at the time of booking—as well as a resort fee, resort tax, and extra room charges. The total amount charged was significantly higher than I anticipated and quite unexpected.

Very comfortable bed

The breakfast at Zaytina was excellent! In addition to that the service at the pool was nothing less than exceptional and very personalized.

Phenomenal Stay!

Everything was perfect!

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Great service very clean love it so much third time here great location love the pool that is warm and activiets for kids! I highly recommend it

Best Location and a very classy hotel

Dirty

Our stay was incredible

Beach was perfect. Attendants were very helpful and friendly.

Great location, beautiful rooms, nice pool... Front of house service was very friendly and efficient. I would definitely stay again due to the location.

Hotel velho, quarto com cheiro de mofo, banheiro com ducha horrível. Pior Ritz que estive

Always a peaceful & unforgettable experience at the Ritz Carlton Miami. 10/10

Freundliches und zuvorkommendes Personal, alles höchst professionell

Everyone was so friendly and the rooms are gorgeous