I had another hotel tell me they wouldn’t take my chime card after checking and asking. After being so frantic about what to do, I got on Expedia and booked this room. The room was FANTASTIC! The girls up front were so fabulous! They made me feel so much better and welcome. Everyone I encountered there was friendly and amazing! Thank you for being so kind. Now, this is the only place I’ll ever stay in LA when I come.