Very clean and well maintained

They did not make any effort to offer a room upgrade or any other platinum extra’s. Wifi was a complete nightmare : worked for 10 minutes - than nothing for the rest of the stay

Upea, todellinen 5 tähden hotelli. Suosittelen.

Perfetto

Very clean. Friendly staff.

Property is beautiful! Staff was courteous and attentive. Highly recommended! Thank you for a wonderful stay!

Beautiful resort. Staff was attentive and so pleasant. Dinner on the patio offered a gorgeous view, lovely live music and great food. Will return😄😔

Food is amazing. First class food and staff

Otroligt vackert hotell med fantastisk frukost och oerhört hög grad av service. Bra gym och restaurang på hotellet. Mycket bra och snyggt poolområde. Gillade strandpromenaden ner till Rapallo som kantades av mysiga hus och restauranger. Vi hade rum mot sidan ”delvis havsutsikt” - hade jag bokat igen hade jag valt havsutsikt. Liten badplats bara några minuters promenad bort. Även om jag gillade det mycket, så tycker jag vi har fått mer för pengarna på andra ställen. Minus: Exteriören på hotellets baksida, där även entrén var, samt lobbyn hade en helt annan stil som tyvärr inte passade in. Kändes 80-tal och icke inbjudande.

Excelente servicio.

Lækkert hotel med virkelig hjælpsomme og sød personale. Kan varmt anbefales.

While the check-in staff at this hotel was very friendly—a glimmer of hope at first—it was all downhill from there. The dining experience was a disaster from start to finish: we ate three meals at the hotel, and each one was worse than the last. They never honored our reservation times, and on one occasion, we waited a full hour before anyone even took our order for lunch. The restaurant staff were completely disorganized and inattentive, and the food & beverage director clearly doesn’t understand the basics of customer service. If that weren’t enough, I had booked and paid for a “Prestige Garden View” room, only to be given a room with a small, waist-high window—hardly the experience promised or expected. This hotel is poorly managed and fails to deliver on even the most basic expectations of a luxury property. Save your money and look elsewhere—there are far better options nearby that actually know how to treat their guests.

Strålende gjestfrihet, godt treningsrom og spa. Fine fasiliteter for bading i basseng og sjø. God beliggenhet med utsikt til Portofino. Fantastisk frokost.

Not a 5 Star hotell. Schould be 4 Star a the best, poor service, roomstandard very low.

Excellent stay. We loved the hotel and the staff were wonderful.

Die Lage ist wunderbar, die Terrasse mit bestem Blick, schöner großer Pool mit guten Liegen. Die Zimmer entsprechen dem angesagten Standard.

Absolutely loved this hotel. So beautiful and incredible location. The staff was so kind and helpful. The spa was great as well. Highly recommend!

Amazing 5 star hotel. Spectecular view to the bay. Very friendly staff that is helpfull in all situations. Spacious room with sea view. Delicious breakfast with big. I will definately come back.

Great place to spend some private enjoyment and fun with friendly staff

Great service, location and wonderful staff