I stayed one night in a deluxe room which I paid for and one night in a standard room provided by my tour company. The rooms were pretty basic in terms of comfort and amenities. The standard rooms have exactly one outlet that is available, and even that you have to unplug the mini frig to use it. The standard rooms are small so you might be better off upgrading to a “deluxe” room. None of the rooms include a kettle or coffee maker, even the deluxe one. The biggest drawback is that the second floor rooms do not have elevator access, so ask for a ground floor room if you have mobility limitations, or pay for the upgraded room on the 3rd or 4th floors. The staff will offer to have your bags brought to the top of the stairs if you need assistance. The breakfast is nice, and the pizza is good as well. But be aware that the restaurant closes after lunch and does not reopen until 8 pm. It is also a 10-20 minute walk downtown, and you have a bit of a climb back up the hill to get back if you don’t want to take a taxi. The biggest plus is that all of the staff are very accommodating and helpful.