飯店非常乾淨漂亮 服務人員也相當熱心 房間更是讓人滿意 整體而言 很棒的飯店 下次我還要再來

待我们抵达旅店时，酒店经理告诉我们由于其他原因，必须更换房间，并向我们展示了他们的家庭房（我们原本预定了两间大床房）考虑到家庭房的确是他们比较好的房间，我们接受了，但是房间缺点也是比较明显的，只有一个浴室，上下层都没有门，私密性和隔离性都不够，比较容易相互影响。有阳台，阳台正对着河对岸的米开朗琪罗广场，所以酒店的位置一般，距离几座桥和中心区相对都比较远，但是佛罗伦萨总体不大。这是一家老牌的酒店，装饰很高，服务到位，人们都很热情，不得不提露台，虽然由于地理位置，角度不是最完美，但无疑也是一流的，如果你上去你就会知道，完全不想下来！总的来说还是比较推荐的。

Beautiful property, nice rooftop

Good

Clean Upscale

Great location!

This is a lovely hotel, great quality hotel well situated with around 10 mins walk to the main hub of activity. So, so good to have the option of the roof top area to relax at, with a cool pool after a day of walking and sight seeing in the heat, not to be underestimated. The room was spacious, air con great as was the shower. Nice view of the river and close to the steps across by bridge for lovely views on high of the City. Staff attentive, professional and efficient and with a friendly welcome. Concierge was helpful and likeable. We loved the extras, bar drinks came with snacks and coffee came with a quaint glass pot of scrummy biscuits. Cocktails from the inside bar were delectable, with the bar staff taking real pride in their work. Breakfast was very good, sausages and bacon were great, plenty of other options as well, endless cappuccino etc to order. The only negative point, though not major, is that the roof top lounger area was privately booked for non hotel residents from 7pm every night, so we had to move to the restaurant tables or bar stools, which were not as comfortable. However, the views from the roof across the City are magic, no matter where you sat..so a minor grip only. Book, its lovely

An above-and-beyond experience. Our room was stunning, with a view of the city (including il Duomo). The staff was incredibly responsive, helpful, and kind. The rooftop was beautiful. We only wish we could've stayed longer! It was a perfect stop on our honeymoon. :)

Staff were incredible, the rooftop bar is amazing for sunsets!

Location is good and staff are very helpful.

Breakfast was average and usually cold including the coffee. Food never varied. Watery scrambled eggs

Great location, super nice and friendly staff, beautiful hotel. Only complaint is that wheelchair access is a bit tricky. Stairs on the front and had the lift broken down during my entire stay. So had to use the maintenance entrance. Also in the bathroom even though was big the shower has no safety handles and with small removable chair to sit i always felt like I was going to end up with on the floor. But besides that great hotel

Mycket bra frukostutbud och bratakbar med pool

Väldigt bra hotell. Bra service och trevlig personal. Ligger lite lugnare men ändå centralt och nära till sevärdheter. Fantastisk utsikt från en mysig takbar.

S

Internet struggles when in the rooms, but the rooftop bar/pool area has strong wifi and it's a much better place to setup if you have to do some light work. The views are stunning from the rooftop, you can watch the sun set and skip the tourist trap spots for that. The staff is incredibly kind and helpful. The bar staff makes the absolute best Aperol Spritz we found in the city as well as a Hugo Spritz (our new favorite). Breakfast is delicious and covers both local and international options. We highly recommend staying here as it's perfectly located in the city for all the major sightseeing options. Will definitely be back.

The staff was fantastic and very inviting. The roof top bar was lovely with amazing views of the city. All in all, this is a wonderful hotel to ensure your stay in Florence is comfortable.

Very beautiful historic hotel, nice staff, wonderful restaurant and bar. Highly recommend.

Room did not match the description or photos online.

The staff made this stay exceptional. Everyone was friendly, helpful and kind. The hotel is perfectly located- we walked everywhere. And the room with the balcony had a view that was outstanding