Our check-in time is at 10 pm. As soon as we enter, we will give our two children a bath for early rest. When you need to blow dry your hair after washing it, you can't find it in any room. After staying in so many hotels, it was the first time I encountered a room without a hair dryer. I immediately contacted the front desk, who had a good service attitude and promised to help me bring one over. However, in the end, we searched the entire hotel without a backup hair dryer, and we ended up sleeping with our hair wet. Because there are two children, we used to take a can of disinfection spray on the trip. In order to disinfect the toilet, tables and chairs in the hotel room, when I disinfected and wiped the toilet seat, I saw some black things like feces, which was really disgusting, and the hygiene was very poor. I will not consider visiting this hotel again.

Comfortable, nice breakfast.

Did not feel safe. Run down (but being remodeled). Could not control the heater.

Hotel was under construction which would have been nice to know ahead of time. Room was clean and bed was comfortable. It was a decent place for the price. But there is nothing much in surrounding area except for a truck stop.

Clean room, quiet, heated swimming pool and nice hot tub.

Loved

The wear and tear shows, and there is on going construction. The room was clean and neat.

This hotel allowed me to stay in a room that accommodated my pet. It was a nice stay for the night for a tired traveler. That and the breakfast served in the morning. Staff was nice, place was clean, although the parking at night when I walked my dog was a bit sketchy. Other than that, I had a good stay. Thank you!

The room smelled like paint. There’s construction/renovation on the floor, which made the room smell like paint and chemicals

Room key card & door lock not working properly from the beginning. In one night stay I had to get assistance 3 different times in order to get into my room. I did not stay here on my return trip. Facility has deteriorated since La Quinta took it over several years ago.

Need better parking lot lighting.

Awesome room and breakfast. Will definitely be back

They are remolding it right now about. Half done and it’s very nice. Up grade the gym. And this could really be a nice!!!! But very happy with our stay.

Unfortunately I chose the wrong hotel. This hotel is fine for a single man or group of men, but it is not comfortable for a woman traveling alone or with another female, nor would I stay there with young children. I have stayed comfortably in La Quinta hotels up and down I-5, so chose this hotel due to price and the advertised indoor pool and hot tub. Once I checked in I became less and less comfortable. The carpets were eye jarring, the luggage trolley truly filthy, the pool was cloudy and looked unsafe, when I questioned the one and only employee that seemed to be on the property, they said it's checked on Monday (my stay was Sat.), the hot tub was clean but the jets were explosive fountains of water, pool towels were not restocked and available. smell of room deoderizer or cleaning liquids was was so overwhelming you could taste it, the card keys, I was warned at check in "weren't easy to use, so just keep trying", at times taking me 10 or more tries to unlock my door. Opening my window to clear out the heavy smell was no help as the back up beeping and jake-breaking of the semis at the huge truck stop across the street made relaxing difficult. Common areas like the pool and pop machine room had insufficient lighting. Outside back and side doors were left propped open reducing the feeling of security and the front desk was not continually manned, but had a bell where one had to wait till the one employee showed up. I was glad to leave.

Staff refused to let me check in with third party and requested I cancel and rebook with hotel at check in, then advised me there would be additional rules not listed and I was not allowed to have guests at all. Visiting from out of town to see family and planned to have my daughter stop by to visit , not stay. Horrible service and asked why I was even booking the room and requested additional deposit . This is my first time traveling alone and last time booking there . I worry about booking with third party now without verifying I can check in from this point forward.

Air conditioner made a horrible noise all night, no matter if it was on or not

Reported for

This hotel is just okay it works in a pinch. The staff is hardly ever there at the front desk. We need to some laundry and the washers never worked and the lady refused to give our money back for the washer. The food court was dirty no one would keep it clean the carpets were dirty. So if you were wondering if I'm coming back to stay here again the answer is no.

We did not stay here. It was old, tired and not in a safe location!

Quarto limpo e organizado, além de oferecer uma estrutura completa com um bom custo benefício.