I felt room was neglected.
Rude front desk person.
cockroaches and insects, attaching photos.
Smell was so bad like pee and construction mix.
Air conditioner was like generator.
Giovanny
商务和休闲 亲子同住
8.0
/10
评论于 22几周前
Expedia Group verified review
Restroom not really clean.
Tamara
商务和休闲 双人入住
2.0
/10
评论于 22几周前
Expedia Group verified review
The room we were put in , I don't think it had been cleaned in a very long time. The carpet was ripped up and soggy we had to wear our shoes the entire time. The shower was so gross I did not take a shower. I have photos. The ceiling was stained the walls were stained. It smelled terrible . We did get moved to another room but it had no heat and at times no
Hot water. It was not the girls at the front desks fault. The hotel manager needs a course on hospitality and customer service. We came in from Alaska very disappointed . I stay at Holiday Inns all over the country this was the WORST place I've ever stayed in.
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Garrett
商业
2.0
/10
评论于 24几周前
Hotels.com verified review
The room had no hot water. The lights flickered. The bed mattress had no support and left my back needing a chiropractor.
Kerry
朋友和家人
2.0
/10
评论于 24几周前
Hotels.com verified review
Our first room only had a heater the ac didn’t work. They switched us room then tried to tell use that our dog left a stain I. The first room. My wife tried to scrub it on her knees and it didn’t come out. Then a hour into our 2nd room they wanted to move us again down to the 1st floor cause we had a service dog.
Stephen
2.0
/10
评论于 24几周前
Expedia Group verified review
NO HOT WATER FOR 3 DAYS
NO HOUSE KEEPING FOR 3 DAYS
POOL NOT OPEN
Michael
6.0
/10
评论于 25几周前
Expedia Group verified review
Fine. Just dirty
Nancy
休闲 双人入住
4.0
/10
评论于 31几周前
Expedia Group verified review
TV, refrigerator, phone, not in working order. No one available for assistance. Homeless man sleeping in front of side, front door.
Colleen
休闲
10.0
/10
评论于 33几周前
Expedia Group verified review
The floor in the bathroom was dirty. Otherwise this was good. Breakfast was amazing.
Horacio
10.0
/10
评论于 35几周前
Expedia Group verified review
Excellent service
Samuel
2.0
/10
评论于 37几周前
Expedia Group verified review
Nothing
CHHALI
8.0
/10
评论于 42几周前
Expedia Group verified review
All the staff were very friendly. Room was soo nice and clean.
Cynthia
休闲 双人入住
10.0
/10
评论于 42几周前
Expedia Group verified review
The beds was comfy and the breakfast was excellent
Pathik
休闲 家庭
8.0
/10
评论于 43几周前
Expedia Group verified review
We liked that the hotel was in a quiet area, breakfast was good, pool was not open and they still put it in the advertisement for the hotel. Parking was very convenient but the property needed some upgrades like the elevator and walls, etc.
John
休闲
2.0
/10
评论于 44几周前
Expedia Group verified review
This hotel is the Worst holiday Inn that I have stayed over the last thirty years. I stayed there for 4 nights in a row and they NEVER cleaned my room or changed my bed sheets or gave new towels! I told the manager about this after ny second day and he said he would correct this but did nothing for the next two days! Never worry about the customer and the maintence of their room!
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Jaime
家庭
2.0
/10
评论于 47几周前
Expedia Group verified review
Sin agua, sin mantenimiento todo horrible
Enrique
商业 家庭
8.0
/10
评论于 47几周前
Expedia Group verified review
I like 👍
Samantha
6.0
/10
评论于 49几周前
Expedia Group verified review
Fire alarm kept going off during our stay. When it finally stopped the lights inside our room were still blinking making it hard to sleep.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia