Our room is on the mezzaine floor and maybe due to the architect of the building, happens to have many floors, 5 steps when we walk out the elevator and two more in the room. It was annoying since we have a lot of suitcases. Plus there is no view from the room, facing a wall. Quite a disappointment to be honest. I was expecting more better from the hotel

it feels the room is quite old especially the carpet the staff r all nice

Excellent location, only 4 ministers walking to Red Square, MRT station is nearby. It is very convenient. Staff is friendly and willing to help.

服务不错，位置很好，就是有点贵了

Great staff. Lovely room. All good. Highly recommend

It was an excellent place all around.

Excellent staff: Kasha, Maamurun (Manager), Desislava, Roberto, et al. Handled an issue we had very well. Our second visit and we will return! High tea was a treat. Lovely hotel. Highly recommend.

A slice of luxury in the City!

Very good all round

Amazing staff at reception, most attentive, room spotless, amenties awesome, great hotel

Check in was really professional

The hotel is centrally located and walkable to most sites.

Der Portier war sehr hilfsbereit… english when it is best

Great service

It was great

Excellent

Quiet on the weekend! Classy hotel with attentive staff and nice comfortable rooms.

Very old hotel with leaking showers, noise air and heat systems and very noisy floors. smells really old as well. truly horrible. we left after first night and went to a much better hotel for half the cost in a better location. the desk clerk, who was in trainign was rude to us and his manager.

Threadneedles Autograph, is our Christmas Hotel and never fails to express. It is such a calm, pleasurable and amazing hotel tucked away in the heart of London. The Staff are simply amazing and cannot do enough to make your stay unique. Love this place and highly recommend Threadneedles Autograph to everyon.

Staff were lovely . Had a problem with the room. But the staff did all they could to help.