Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there. Manager came and said this is all we have but at least gave us free parking. Manager refused to accept responsibility and just kept trying to blame hotels.com. Room was old with black mould in bathroom. Great town, horrid hotel.

Chambre spacieuse, personnel accueillant, serviable et chaleureux. La baie privee est tres agreable et facile d'acces. Par contre, c'est quand meme plus evident d'avoir une voiture pour sejourner dans cet hotel et pouvoir se balader facilement dans les environs, aller dejeuner, diner etc. A noter que l'hotel n'offre que le service du petit dejeuner; les dejeuners et diners ne sont pas proposes dans cet hotel. Pour le prix et la categorie 4* de cet hotel, j'ai ete un peu decue par l'offre globalement, meme si l'hotel reste tres bon.

Tutto perfetto

Hotel was very clean

Buen hotel

Chambre très mal éclairée. Ampoules de chevet très faibles dont une de grillée. Pas de chaine TV en français. On nous a fait payer 40 € pour laisser notre voiture une nuit sur leur parking dans la rue en bas de l'hotel. Ca ne vaut pas le prix.

Péssimo, o funcionário da recepção roubou o meu passaporte. Pegou o meu passaporte no quarto sem a minha autorização.

Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms

Hotel abaixo do esperado com equipe atenciosa

The hotel is dull throughout the building. Dark colours interior. The building looks lovely from the outside. But old and uncool on the inside. The was a strong ‘sewage’ smell in my room and I had a headache everyday. I didn’t complaint as the Italian service is usually very poor towards foreigners . I stayed quite and enjoyed the view - that’s all worth it … but having said that many others hotels have a great sea view too. It is overpriced for what it offers. There is not even a bar or room services in the offer; no fresh squeezed orange juice at breakfast, the breakfast room has not sea view it is small and hasn’t got a relaxing atmosphere and what I really did not appreciate the most was when I was going to dinner at night and it was 300 metres from the hotel (1 minute driving) the hotel member offered a kind of personal taxi services to drive me at the extra cost of 50 euros … 1 minute driving to the Portofino splendid mare restaurant… I felt robed really ! I paid for it and he asked for another 50 euros to collect me back .. of course I have taken the bus and paid 5 euros for the journey … I felt extraordinary extorted! Never more.

Hotel is in a brilliant location . Fantastic views . We did hire a car , but not needed. Everything within walking distance and a regular bus & boat services to other parts of the area .Secure valet parking €40 per day . Hotel a little tired looking in parts but very clean . Hotel staff were fantastic , really took good care of us & made our trip very special . We would highly recommend .

Detta hotell blev för oss en oväntad pärla, inte minst på grund av den otroligt vänliga, roliga och serviceinriktade personalen, från reception till restaurangen. Som för övrigt serverade en alldeles utmärkt middag. När vi sen, efter frukost, men innan utcheckning hann ner till den romantiska stranden för lite sol och bad kändes det som en natt för alldeles för litet på det här stället.

Hotel de boa qualidade e localização razoável.

Andrea and rhe front desk qere exceptionally helpful and friendly and professional; always happy to assiat with requwara ans great at securinf dinner bookings at ahort notice. Would recommend staying here as it has easy access to portofino centre and great sunbathing facilites with a very good reataurant.

Hotel antigo, falta reforma. Quartos com o chão sujo. Banheiro vergonhoso, apertado e pequeno, zero conforto.

The hotel is very convenient with a beautiful view of Portofino. Hotel needs an update, pricey for an old looking hotel.

It was great, probably the best location in Portofino because of the beach and short walk to the village

Everything is excellent except that the bathroom ventilation needs to improve to eliminate the bad smell.

The employees were very friendly ! Especially Signore Rossano e Signore Andrea. Can not be better. I had a room with view to the sea. The greatest view i ever had. The hotel is located near the harbour of Portofino, you reache it in 8 minutes walking by feet.

Wonderful hotel with incredible beach access, sun loungers on tiers jutting out over the water, sea views from the rooms, unbelievably delicious food at 2 dining areas overlooking the water, and a wonderful staff. My only thought is that the interior of the hotel itself could use a coat of paint—perhaps something lighter— and a little design refresh. But, truly, it’s really nothing when balanced against all of the positives that make this gem shine. Don’t hesitate—stay here!