1. Staff = Employees were very nice and pleasant and care about your safety 5 ⭐️
2. Neighborhood = Very safe can walk around by yourself 5 ⭐️
3. Locations - Everything close by like reforma street, shopping malls, street food/restauarnts, grocery/convenient stores, 15 mins away from Centro Historico 5 ⭐️
4. Room - Bed is fine, not much toiletries. Not enough plugs so if you have things to charge or hook up, it’s going to be in by one. There is no a/c but it’s more like a fan that’s running. Walks are not thick enough that you can hear someone either using the washroom and or hear people from other room. The washroom drainage is not good so the sink and bathtub gets clogged easily so imagine taking a shower. Washroom feels a little dark when taking a shower. 2 ⭐️
In general, the building looks great. It just you realized it’s a old building so you may see some flaws for a location that’s really great to be in. Also, I felt with all this it felt like a 3 star hotel rather than 4. I would recommend to someone to go there for a short stay if 1-2 nights. But wouldn’t recommend more than 2 nights. I hope they can fix all this issue because it’s such a hotspot for the hotel to be in.