Segovia Regency Hotel

探索 Segovia Regency Hotel
8.8
非常好
基于 1,231 条评论
清洁度

9.0

客房舒适度

8.4

服务和设施

9.0

旅行者评论 Segovia Regency Hotel

每页评论数
20
40
热门评论
Cristhian Rene
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10.0
/10
评论于 13几周前

Expedia Group verified review

Es un hotel con precio razonable con ubicación privilegiada la salida es a la 1pm eso se agradece el restaurante es bastante cumplidor me parece una excelente opción previo calidad
JUAN DIEGO
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10.0
/10
评论于 13几周前

Hotels.com verified review

Todo estuvo bien para el viaje
JAVIER LUNA
icon-双人入住
双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

Solo la ubicación es buena. El hotel es demasiado viejo, me tocó habitación hacia la calle y se escucha todo resultó imposible dormir, sumándole que la cama y las almohadas demasiado incómodas, y sin aire acondicionado terrible. Sería la última opción que volvería a elegir. El personal muy apático
DAVID ISAAC
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10.0
/10
评论于 14几周前

Expedia Group verified review

EXCELENTE COMODIDAD Y SERVICIO, MUY RECOMENDABLE...
Alfonso Gonzalez
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10.0
/10
评论于 14几周前

Expedia Group verified review

Personal
Citlalli
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10.0
/10
评论于 15几周前

Expedia Group verified review

Habitaciones limpias
Rule Idar
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双人入住
8.0
/10
评论于 15几周前

Expedia Group verified review

Los colchones están muy viejos e incómodos
Omar Yair
10.0
/10
评论于 15几周前

Hotels.com verified review

Muy bien ubicado, instalaciones adecuadas, solo que la habitación no cuenta con AC. Todo bien y el metro está muy cerca.
Elizabeth
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 15几周前

Hotels.com verified review

Tuvieron que cambiar de habitación porque nos asignaron un cuarto sucio. La propiedad necesita mantenimiento.
Ravshan
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

O
Aaron
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10.0
/10
评论于 15几周前

Expedia Group verified review

Precios súper accesibles, personal de lobby y restaurante amable. Lo único malo es el deterioro por los años del edificio y sus cuartos, pero por el precio al menos yo no me quejo. No tiene aire acondicionado, pero ya que CDMX la mayor parte del año no hace tanto calor, no hace falta. Y si es que necesitan refrescarse, abran la ventana de su cuarto, con eso se refresca l.
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Fatene
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2.0
/10
评论于 16几周前

Hotels.com verified review

The room was not the one I booked and paid for. I even showed Manuel the photos of the room from the hotel’s own listing, but he still refused to provide it. Instead, he repeatedly said it was “hotel policy” and “subject to availability.” If that’s the case, why was I charged for that specific room? When I asked to speak with the manager, he simply replied, “I am the manager,” leaving me with no way to escalate the issue. I wasted more than two hours trying to resolve this matter with hotels.com customer service.. Also the room had only one electrical outlet, and Manuel was unhelpful, unprofessional, and unable to resolve even basic issues. His poor communication made an already frustrating experience much worse.
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Fatene
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2.0
/10
评论于 16几周前

Hotels.com verified review

The hotel’s location is excellent, but unfortunately that’s the only positive aspect of this property. They refused to provide the room that was advertised and that I had already paid for, unless I paid an additional fee of 1000 pesos The check-in process was chaotic and unprofessional.The receptionist, Manuel, was unable to resolve basic issues and communication was very difficult due to his poor English skills. Overall, this is one of the worst hotel check ins experiences I have ever had The room and bathroom were dirty, and there was black hair everywhere. The safe did not even have a lock..and also although the hotel has “No Smoking” signs everywhere, the smell of marijuana in the hallways and outside the rooms was overwhelming. Lastly, there are no security cameras in the hallways, which is very concerning. If your belongings are stolen or an incident occurs, there appears to be no video surveillance to help identify what happened or who was responsible.
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JERSON
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双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

Buena ubicación, buen lugar, hotel y habitación adecuada.
Lizeth
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

My niece was in a wheelchair, and the staff was nice and helpful with her. THANK YOU!
Leandra Isabel
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10.0
/10
评论于 16几周前

Hotels.com verified review

Volveré a reservar , todo bien
Yamaguchi
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4.0
/10
评论于 16几周前

Expedia Group verified review

空調がなく快適ではなかった
yoshikazu
icon-好友同行
好友同行
10.0
/10
评论于 16几周前

Expedia Group verified review

日本人が泊まるには安心の宿だと思う
Yoselin
icon-双人入住
双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

.
Shaun
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 16几周前

Hotels.com verified review

Excellent location, solid budget option.
每页评论数
20
40

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