Good service and excellent customer service

Lovely hotel. Clean, quiet and great staff.

Lovely staff, great food and a stunning room.😀

Bit rough around but

Reception staff polite and efficient, bar staff also. Room wasn’t as clean as I would have liked. Seemed to be quite a few hairs in the bathroom. Room was otherwise comfortable. Swimming pool and amenities good. Massage was also good but have had better ones for less money. Bar food in afternoon was a tomato and mozzarella panini, was ok but could have been hotter. Hot chocolate very tasty. Dogs can stay at the hotel which is fine I guess but I hope the hairs in my room were not from an animal. Hope the rooms for dogs are separated. I like dogs but don’t want to share a room with one that has stayed, no matter how good the cleaning might be. There was one guy there with his two dogs both curled up on one of the couches in the bar. I don’t agree with this.

Clean property, dated rooms, no heating, limited breakfast, friendly staff.

Bed was broken

Clean & comfortable room, friendly and helpful staff. No drinking water in the room which I found odd for a 4 star hotel.

Sociable staff and clean spar area

Staff were helpful and really pleasant. Rooms were very clean. Breakfast had a good choice with healthy options. Surrounding area is very pretty with a lovely village about a mile away with plenty of restaurants and bars. We stayed Christmas Eve and Christmas Day. We had a fab time.

The staff were super friendly and helpful throughout

A very warm welcome, with the saff having great sense of humour. The Christmas trees looked amazing

👍

Well looked after by all staff.

Night 1 our room lights wouldnt turn off and had to be moved at 3am when a room was available to a downgraded room the next day we were then upgraded to a larger room and refunded so ended on a positive but the rooms should be checked prior to checking in new customers

Grest staff. Rooms were spotless. Knly issue i had was with yhe room k

had a great stay with the family 3 rooms

Bathroom dirty. So basic for the price. I wouldnt recommend staying here. May aswell book premier inn. I was freezing all night because they turn the heating off until about 8am. Absolutely ridiculous, stay somewhere else guys.

Nice hotel and great staff but no room heating and ended up with a portable radiator.

Found breakfast on a sunday very busy so didnt enjoy the experience. Room was cleam and comfortable . Parking was fine . I eould stay here again