The hotel location is near Victoria Coach Station which takes less than 1 hour from Heathrow Airport by National Express bus. Good breakfast! Staffs are helpful.

This hotel is about 5 minutes from the Victoria station. The front desk is very friendly and hart-warming to welcome my visit. The room is very clean and comfortable, although is very small. I understand it is not very easy to find a hotel with a very spacious room in London. The breakfast is lovely and the service is great. During the last night of my stay, the light of my room was completely out during the night. I still recommend this hotel for next visit.

Windermere hotel is a good hotel. Near the Victoria Station with a short cut, you just walk 5 minutes arrived hotel. Staff friendly and breadfast are good. But the room found dusty, need to improve. Overall accepted.

以為會離火車站和公車站很遠，實際走後，其實很快。要去想去的景點，走一小段路就可以到地鐵、公車站。 飯店的服務人員非常親切，早餐也很好吃，讓人有回到家的感覺，非常舒服。 我們住雙床房，光單人床就很大，跟孩子誰在同一床上也不覺得擁擠。 飯店附近也很安靜，不會影響睡眠品質。

服務態度一流, 家庭式住宿非常出色, 安排很好, 有同理心!

房間跟餐廳都很好，但是隔音待加強

Average is so so to me but the breakfast is quite nice.

The staff was so kind and friendly, the room and bathroom (Wren) were spacious, comfortable, clean and quiet and looked recently renovated. Plenty of power sockets, very comfortable bed, a coffee machine, safe, comfortable seating and very tastefully decorated, as was all the hotel. Also excellent breakfast, generous and freshly prepared to order. The staff kindly allowed me to drop off my suitcase before check in and it was taken up to my room ready for when I arrived. I had such a great stay and wish I could have stayed longer. Will definitely stay again.

The room was neat and clean Staff was friendly and helpful Had granola pot and scrambled egg with salmon for breakfast - really nice, coffee is unlimited

Good staff and great location. Good value for money.

This is our second time at the Windermere. We love the helpful staff, clean room, 10-15 walk from Victoria Station, and (included) breakfast. Plus they honored the Expedia perks. Highly recommended for a cozy stay in a safe area.

Breakfast was wonderful!!

On my arrival I found that the entrance door was locked and I needed to buzz the intercom to be allowed entry. I had to do this 3 times before anyone opened the door for me. I understand that staff may be busy and away from the buzzer, if this is the case then you need a sign on the door indicating there may be a wait. When I was allowed entry I didn’t feel the receptionist was very engaging and in a customer facing role this is essential. My room ‘Little Ben’ was perfect for what I needed. It was exceptionally clean and functional. It was a little noisy from the room above but accept this is part and parcel of staying in a hotel. I would definitely stay here again.

why stay anywhere else? our room was spacious clean and well appointed , the bed very comfy and the room quiet staff very friendly and helpful , home cooked breakfast to order many coffee shops and restaurants walking distance nearby - will derfinetely retrun ; thank you !

Very clean, lovely friendly staff. Great breakfast

Lovely welcome at the hotel by the owner. We were able to drop our luggage at reception in the morning and go exploring. Room 11 was double aspect at the front of the hotel but still quiet. The room was clean and a reasonable size. The bathroom was compact but modern and had everything you need. The twin beds were very comfortable. The excellent complimentary breakfast was served in a lovely restaurant downstairs

quarto adequado, pequeno mas excelente! limpeza impecável! café da manhã manhã maravilhoso! recepção ótima!

Venligt og hjælpsomt personale. Rent værelse, god morgenmad og central placering

We had a great stay at this hotel in London. The room was fresh, spacious, and the beds were very comfortable. The staff were incredibly friendly and made it feel like a small family-run hotel. Breakfast was well-cooked with a good enough selection, served in a cosy breakfast café. It’s also within walking distance of Victoria Station, and overall very good value for money.

Good location and very clean but a bit noisy during the night one as you could hear the receptionist on the phone at 2am