Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

探索 Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall
6.0
基于 915 条评论
清洁度

6.0

客房舒适度

6.2

地点

8.2

服务和设施

6.8

旅行者评论 Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

每页评论数
20
40
热门评论
Rodrigo
10.0
/10
评论于 16几周前

Expedia Group verified review

Got what i paid for
Arturo
icon-商业
商业
2.0
/10
评论于 17几周前

Hotels.com verified review

There were many cockroaches in the room. Very Un sanitized. Moved to another hotel because of this issue. Will not recommend to others.
Anil kumar
4.0
/10
评论于 17几周前

Hotels.com verified review

Hotel rooms are not clean see lot of dust on floor and on bed
Jody
2.0
/10
评论于 19几周前

Hotels.com verified review

I went to my room. There was no remote control. I went to the front desk and the lady gave me a different one. I went back to my room and found out the remote did not work. I called and went to the office. No one was there. I called the company and they said no one could help me till the next morning. So I was in my room without a TV. I believe I should get a refund.
阅读更多
Eleazar
icon-商业 家庭
商业 家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

Receptionist was very friendly
demetra
icon-商业
商业
10.0
/10
评论于 19几周前

Hotels.com verified review

Customer service is very good the young lady that works in the evening times it's very sweet understanding and patient the area is quiet and have places around me to go and eat
demetra
icon-商业
商业
10.0
/10
评论于 19几周前

Hotels.com verified review

The first time I came had a very hard time and got frustrated but my husband and the sweet lady at the front desk got everything situated decided to give them another try and dealt with the same sweet young lady and she has been awesome ever since I've been coming
Jean
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 20几周前

Expedia Group verified review

The beds were comfortable and everything was very clean. The room had a bit of a cigarette smell but not bad. Jeanna at the desk was very friendly and welcoming. The only bad for me was there was no shampoo and conditioner and also no coffee on the property. The mini kitchen was awesome...but a coffee maker with supplies would have be great.
阅读更多
demetra
2.0
/10
评论于 21几周前

Hotels.com verified review

Got ready to check in had to go to several rooms before we got a clean and decent room doors would not unlock with the card key went in one room and was not cleaned but the front desk person was very helpful and kept apologizing for the inconvenience
Reginald
2.0
/10
评论于 23几周前

Hotels.com verified review

The young lady at the front desk was very nice and accommodating, but the rooms were disgusting, she allowed me to cancel and receive a full refund.
Isai
10.0
/10
评论于 23几周前

Expedia Group verified review

Everything WAS good the only thing I DIDNT LIKE WAS, THAT I WAS THERE 8 DAYS AND THEY NEVER CAME TO CLEAN THE ROOM
Vianni
icon-休闲 好友同行
休闲 好友同行
6.0
/10
评论于 24几周前

Expedia Group verified review

Just The Sheets were wet/damp and a little dirty and a little pricey.
Justine
icon-休闲
休闲
10.0
/10
评论于 28几周前

Expedia Group verified review

Roachs on side table under alarm clock and 2 roachs in the bathroom as soon as i turned lights on. I had room 217 & it was suppose to be non smoking, reeked of cigarettes & strong musty male cologne. Shower rod ripped out of wall so much i thought it was gonna fall off & hit me in the head every time i used the toilet. Tv remote did not work. Had to get up out of bed to turn volume up or down or to change channel. Phone did not work, alarm clock did not work. Not worth the $89 when i checked in at 8pm - will never return to this property
阅读更多
Wayne
icon-商务和休闲 家庭
商务和休闲 家庭
2.0
/10
评论于 29几周前

Expedia Group verified review

Terrible, disgusting, homeless people every where. Very unsafe.
LaTonya
icon-商务和休闲 家庭
商务和休闲 家庭
2.0
/10
评论于 32几周前

Expedia Group verified review

Facility does not have standard equipment, old, dirty. Lights went out no power till early hours of next day.
Vincent
4.0
/10
评论于 33几周前

Expedia Group verified review

The room was poorly cleaned. It smelled like there was mold in the unit. The A/C unit
Jayson
10.0
/10
评论于 35几周前

Hotels.com verified review

My stay there was excellent i was greeted by Gina great hospitality great customer service came and checked on me and ask me do i need anything from before she left definitely one in a million im definitely coming back and referring my friends
Joel
icon-朋友和家人
朋友和家人
2.0
/10
评论于 35几周前

Hotels.com verified review

I did not stay. The room was absolutely filthy, and I canceled my stay.
Charles
icon-休闲
休闲
4.0
/10
评论于 36几周前

Expedia Group verified review

While the room was clean and comfortable, any amenities were severely lacking. There were no hand towels nor facial tissues. Even though the room had a kitchenette, there were no plates nor pots or pans. They said they don’t provide them any more, even for a charge. The front desk was closed at 9 am when I wanted to check out. The cleaning staff told me the office doesn’t open until 10. I left my room keys with the cleaning staff
阅读更多
Justine
icon-休闲
休闲
10.0
/10
评论于 37几周前

Expedia Group verified review

The staff was amazing
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved