Holiday Inn CLEVELAND NORTHEAST - MENTOR by IHG, an IHG Hotel

探索 Holiday Inn CLEVELAND NORTHEAST - MENTOR by IHG, an IHG Hotel
8.2
非常好
基于 712 条评论
清洁度

8.6

客房舒适度

8.4

地点

8.4

服务和设施

8.6

旅行者评论 Holiday Inn CLEVELAND NORTHEAST - MENTOR by IHG, an IHG Hotel

每页评论数
20
40
热门评论
Verified traveler
icon-朋友和家人
朋友和家人
4.0
/10
评论于 13几周前

Hotels.com verified review

Food was okay. Nothing special. Room wasn’t the cleanest. Hair clogging bathroom drain, food on floor, and door took two people to get to lock.
Sarah
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 13几周前

Expedia Group verified review

Bed was super comfy.
Peter
icon-休闲
休闲
10.0
/10
评论于 13几周前

Expedia Group verified review

Very nice for the price, quiet and comfortable.
Willie
icon-休闲
休闲
10.0
/10
评论于 14几周前

Expedia Group verified review

Very convenient
Morag
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 15几周前

Expedia Group verified review

The hotel itself was fine. There was only 2 washers and 2 dryers. The room and beds were comfortable. I felt it was ridiculous to charge for breakfast, so we didn't. Staff was meh. Head front desk guy made an under his breath comment about booking through a third party - just rude; and the other guy kept charging my card the $100 hold fee and I had to show him it had already gone through multiple times. Just a bit of drama that didnt need to be there. The hotel is pretty big, but ample parking. Restaurant on site.
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Verified traveler
10.0
/10
评论于 15几周前

Hotels.com verified review

We enjoyed our stay. The front desk was even able to accommodate an earky check in which was super helpful.
Joseph
10.0
/10
评论于 16几周前

Expedia Group verified review

Excellent visit, I stay here every year I'm in the Cleveland area.
Heidi
icon-商务和休闲
商务和休闲
10.0
/10
评论于 17几周前

Expedia Group verified review

Great place 10/10
David
10.0
/10
评论于 17几周前

Expedia Group verified review

Great place to stay
JoAnn
6.0
/10
评论于 19几周前

Expedia Group verified review

Pool are
Heather
icon-休闲
休闲
8.0
/10
评论于 19几周前

Expedia Group verified review

Overall a great hotel. Staff top notch. FITNESS ROOM OUT OF THIS WORLD GREAT! Breakfast FANTASTIC. LOVED the bathroom hand pump amenities! Room/bathroom needs upgraded. Bathroom too small. Unfinished drywall behind the AC unit. Cracked grout on tub. Bathtub barely drained.
Iysha
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
8.0
/10
评论于 20几周前

Expedia Group verified review

The right Elevator was super sketchy breakfast was extremely bland. Staff was super kind and helpful. Property was clean and overall quiet for the busy area it was in and it was completely booked. Would definitely book again.
Verified traveler
icon-商业
商业
6.0
/10
评论于 20几周前

Hotels.com verified review

The staff was very polite and professional. My room was dirty had fingerprints all over everything and it appeared that they wiped everything down with a dirty rag. The carpet was dirty, and needs replaced. The food and service in the restaurant was excellent.
Corrine
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 22几周前

Expedia Group verified review

Onsite restaurant and bar
alexander
icon-双人入住
双人入住
10.0
/10
评论于 25几周前

Expedia Group verified review

Nice
Michael
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 25几周前

Expedia Group verified review

No
Debra aA
icon-朋友和家人
朋友和家人
10.0
/10
评论于 30几周前

Hotels.com verified review

I did not think the breakfast was good. The eggs tasted like fake eggs, the potatoes needed to be cooked more, and why isn’t there a do it yourself waffle iron? I was pleased there was apple juice. My room Seemed clean. Could the area in the bathroom above the backsplash and the bottom of the mirror get cleaned? There is toothpaste residue all over that area.
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Richard
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 31几周前

Expedia Group verified review

We always stay here when in Ohio! The rooms are dated and it is an old building with smaller drain pipes because of that but the rooms are ALWAYS clean especially the bedding! I usually won’t use hotel bedding but I’ve never had an issue using it here. The staff are also very friendly and prompt to take care of anything should something arise. We came back to our room at 10pm and for some reason the was a horrid odor(first time ever and we stay a lot!) and in under 5 mins they brought keys up to us for the closest room to switch! I honestly cannot recommend them enough! Oh! And don’t forget the breakfast! Always have eggs, potatoes, pancakes or French toast, sausage and/or bacon and then all your basic free breakfast foods and drinks!
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roy
icon-商务和休闲 家庭
商务和休闲 家庭
6.0
/10
评论于 34几周前

Expedia Group verified review

Hotel needs updates like USB ports and better lights had more than enough room but no dresser or bag stand. Need to have better information on booking site's as pool was down for maintenance. Restrooms need exhaust fan. Shower made restroom extremely humid without the fan
Cesar
icon-商业 家庭
商业 家庭
6.0
/10
评论于 34几周前

Expedia Group verified review

Really bad service
每页评论数
20
40

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