综合评分和评论 Americas Best Value Inn Kelso

We had a bad feeling when we pulled up to this location. It’s in a bad neighborhood and when we went in they didn’t accept animals we brought our family dog. When we got to a different hotel to see if we could stay somewhere else, we heard that they recently had cockroaches. I will never stay at America’s best.

It was not bad

Friendly staff. Clean rooms

The room was very clean and comfortable. The area is a little sketchy looking at night but we didn’t have any issues. Dahlia at the front desk was incredibly helpful.

Not a safe hotel or area

Check in was easy- the gentleman in the office was very nice and offered help if needed. Our room was clean and other than the burn hole on the comforter on the bed we didn’t see anything that was an issue.

everything was as expected check in was fast even though they were busy

The person working was ridiculously slow and was doing everything wrong at check in

you get what you pay for. Outdated motel seemed to be home for transients. Police sirens awakened me at 5:00. Hot water didn't come to the shower until my shower was almost completed. The coffee didn't come out until sometime after 8:00. The clerk who checked us in was very nice and helpful.

The property smelled very terrible, the area was very unsafe there was a gang in town at this hotel and we were told to be very careful around them after the first hour we left and went back to Oregon they would refund us and the experience was super scary and terrible. The front desk refused to help

The cost was very reasonable. I was irritated that the website picture shows a continental breakfast but it was not available anymore.

It was okay

Upon check was then told about $75 deposit which was not on the hotels policies. The room was right next to train tracks that were super loud all night. The sheets were dirty and the room smelled musty. The gentleman in the morning was very nice though.

Third time I have stayed at this property and no TV each time

The property seems old but is clean. Staffs are friendly. There was some noise from train ? I am not sure but it sounds like train. Only when I arrived, there were a couple of people outside that I felt a bit unsafe. Overall, it is nice. Price is good

Staff was extremely helpful

Toilet was plugged, heater didn't barely warm up room even though it was on all night, the door had to be forced open an then wouldn't shut properly.

I forgot the ladies name that checked us in but she was super nice and gave good info. Beds are comfy too.

Price was decent.

Good Wifi but the hot water in the shower was problematic