The hotel put the towels on the toilet and took no further action until I asked them give me two new towels.

O quarto que ficamos tinha menos de 9.0 m2. E a pluma de esgoto do hotel, que acredito, era na parede do quarto ( o hotel foi reformado), era o único barulho que ouvíamos.

Localização é excelente! Metro proximo, alguns pontos turisticos tambem. O café da manhã muito bom. A recepção todos foram muito bem atenciosos. Internet boa. Quarto limpo. Um ponto que poderia melhorar, o local do chuveiro é muito pequeno e a altura baixa. Precisam aumentar tanto o local quanto a altura do chuveiro. No mais voltaria e ficaria nesse hotal novamente.

The rooms are very small and the elevators, even smaller. However, the staff wss extremely helpful and kind. The location is close to many of the main sights that you want to see

Pros: - Clean room with distinct Roman charm - Nice building - Friendly staff Cons: - Hairdryer would overheat and stop working after only a few minutes of using it - If you're above the 1st floor, the building has a weird layout where you must take an elevator up from ground floor to the first floor, walk past rooms, then get onto a second elevator to reach your floor (it's also slow/small - we found ourselves taking the stairs more than once). - Despite what Google may say, if you're booking through Expedia, the breakfast is not free or included unless you explicitly include it. - If you're not keen on walking, this location is a bit further from tourist attractions (expect ~25min to the Trivie fountain, and ~40min to the Colosseum). - The room I stayed in had stairs in it, ~5 steps leading from the main door/bathroom entrance to the bedroom (might not be a con for you). - The AC randomly reset higher when we were away - The bathtub is high, and I say that as a 6'4" man - I hit my shin on it trying to get out. The bathtub also doesn't have a door, so the bathroom floor gets soaked. - The shower has a weird design where the cord wraps around the temperature handles and at times will change the temperature on you. Expect random heat blasts followed by random cold bursts when moving around. Overall, the stay was fine for the duration we had in Rome. Would I say it was worth the price that we paid, likely not - but the problems encountered weren't major or vacation ruining.

Vanaf de ontvangst door de receptie tot aan de kamer was 1 grote positive verrassing . Uitegbreide uitleg door de receptie bij het inchecken waar in Rome ik me bevind en hoe zo makkelijk mogelijk met open war vervoer ik alle highlights kan bezoeken. Zeer mooie kamer op bovenste verdieping met mooi groot terras met uitzicht over de stad

Good location and nice view

Everything about our stay was exemplary, except the size of the room. It was very small. Not even enough room to open our large suitcases. But the staff was extremely helpful with everything needed. Very much enjoyed my stay in Rome.

Nada prestativos…não conseguiram me ajudar

The room was too small but when I did more research l, I found out that majority of the rooms in Rome are built this way.

Only 50 meters from piazza Popolo. Quite in the room. Aircondition is not working 100% during the night.

Magnífico personal con mucha voluntad de atender al cliente

We really enjoyed our stay at river palace hotel. Great location. Deluxe room is quite spacious. Staffs are very helpful.

Great place to stay. In an interesting area with access to many places of interest.

Location was excellent for us. Close to everything we wanted to walk too. Clean rooms, helpful staff. Had a great stay.

Clean rooms and very charming. Breakfast was the best we had throughout our journey in Italy.

Beautiful hotel centrally located. Clean. Liked the breakfast.

Clean room. Courteous staff.

Staff was helpful, room was clean (staining on carpet but overall clean). Bathtub water isn’t very warm but overall nice quiet property with comfortable bed and deiendly staff

Very clean room, helpful staff!