NH Bologna Villanova

探索 NH Bologna Villanova
8.6
非常好
基于 746 条评论
清洁度

8.8

客房舒适度

8.6

地点

6.8

服务和设施

8.6

旅行者评论 NH Bologna Villanova

每页评论数
20
40
热门评论
Wei-nien
10.0
/10
评论于 411几周前

Hotels.com verified review

Very nice hotel, friendly staff. The breakfast was great.
Tak Yuen
8.0
/10
评论于 461几周前

Hotels.com verified review

性价比不错的酒店,早餐不错,健身房有健身器材和跑步机,附件走几分钟就是商场和超市。
Nadine
icon-
2.0
/10
评论于 13几周前

Expedia Group verified review

Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling. The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me "this isn't his job". Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated. The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs). Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate. Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property.
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JEAN PIERRE
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 14几周前

Hotels.com verified review

Parking gratuit piscine calme
Jorge
icon-双人入住
双人入住
8.0
/10
评论于 14几周前

Expedia Group verified review

Buen hotel, se siente que cambió de marca recientemente. Personal atento dentro de lo normal. La habitación es demasiado pequeña, resulta incómoda. El sillón estorba en todo momento, pero no hay a donde moverlo. La ubicación es excelente.
Sotirios
icon-亲子同住
亲子同住
6.0
/10
评论于 15几周前

Expedia Group verified review

Das Frühstück war mittelmäßig bis gut. Die Ausstattung der Zimmer war in Ordnung. Die Duschen waren jedoch sehr unangenehm, da es schwierig war, die perfekte Temperatur einzustellen. Das Personal war sehr freundlich!
CARLOS
icon-
8.0
/10
评论于 16几周前

Expedia Group verified review

Room was clean but the air conditioning did not work all night. No room service available.
Sandra
icon-好友同行
好友同行
10.0
/10
评论于 16几周前

Expedia Group verified review

Xxx
Gabriel
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 17几周前

Hotels.com verified review

Parei duas noites no hotel... Dias de calor com mais de 20º na área externa. Ao chegar no quarto e tentar ligar o ar condicionado ele não funcionava para gelar o ambiente. Indagamos a recepção que informou que não estava ligado... Foram duas noites dormindo em um forno em que a menor temperatura chegou aos 27 graus, mas a temperatura normal do quarto era de 29 graus. Detalhe... Dormimos com a janela aberta, mas o quarto não tem circulação de ar e o sol da tarde pega em cheio na janela.
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Mauro
icon-
6.0
/10
评论于 18几周前

Hotels.com verified review

Colazione mediocre specialmente pasticceria e frutta…
Pablo
icon-商业
商业
8.0
/10
评论于 18几周前

Hotels.com verified review

Bien.
antonio
icon-好友同行
好友同行
10.0
/10
评论于 19几周前

Expedia Group verified review

Ok
francesca
icon-
10.0
/10
评论于 22几周前

Hotels.com verified review

La stanza è adeguata e personale cortese
Giuseppe
icon-
10.0
/10
评论于 22几周前

Hotels.com verified review

Ottimo
Matej
icon-商业 家庭
商业 家庭
10.0
/10
评论于 23几周前

Hotels.com verified review

Trevlig personalen
Joao
8.0
/10
评论于 23几周前

Hotels.com verified review

Courteous staff
Claudio
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 24几周前

Expedia Group verified review

Tutto molto curato, personale gentile.
Serena
icon-商业
商业
10.0
/10
评论于 25几周前

Hotels.com verified review

La camera e il prezzo
Youssef
8.0
/10
评论于 26几周前

Hotels.com verified review

Ma stanza era in buone condizioni
Serena
icon-
10.0
/10
评论于 28几周前

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Pulizia e Staff
每页评论数
20
40

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