I stayed two nights here at this property and overall it’s one of the nicest places I’ve stayed at. However, when checking out I left a pair of shoes and a pair of sandals inside of one of the drawers. I can say without a shadow of a doubt in my mind that I left them inside of the room. After calling the hotel and having them check my room and check lost and found, they were suddenly missing. I suspect the housekeeping staff removed these items without filing them as lost. Anyways the rest of the staff was very nice. If it wasn’t for the stolen items, 5 stars.

The hotel was very nice central to where I wanted to be. The purifier is loud and the fridge made a high pitch sound so I had to unplug it. And, I still havent received a copy of my bill which I need!

Me and my son really enjoyed night swimming in the pool, its a vibe. However they should really include the valet parking at $45 per night in their ads because you have no other choice. There is nowhere to park unless you want to get towed so yes you do have to pay the extra $45 a night which really upset me because why didn’t they advertise that?? Maybe would have stayed somewhere else!!

Good

Valet attendants were rude and arrogant, don’t park onsite

Conveniently located, you have to valley, oh yeah we enjoyed sitting in the lobby sipping on starbucks coffees after having breakfast in our room watching guests walking to the breakfast area then turning around after finding out they have to pay for it "suckers', we called it the walk of shame lol, 1st timers at z hilton.

Parking

check in over 4pm

A few years ago I stayed at this location and had an amazing time but this time was NOT how I remembered it . When we first pulled my truck up to the Valet, there was one gentleman working, at first I thought maybe he didn’t notice us so we stayed parked in front for a couple of minuets. Then I thought maybe he didn’t notice us I got out of my truck and walked up to the young man working Sunday afternoon. He proceeds to look at me and ask “why are you just standing there like that?” I asked him if it was okay that we didn’t check in yet or if he needed us to check in first before checking in our keys to him. He AGAIN asked me “why are you just standing there like that though? And why is your car so far away you couldn’t have parked it closer?” I apologized and asked if I should move my car closer. He A G A I N! Looked at me said “why you just standing there though?” I will say my attitude changed towards him but once he realized I was getting upset he asked me if I was guest. I explained to him, again, yes we were guests but we haven’t checked in yet. He proceeded to tell me “welcome to the Hilton” and that was that. After checking into our rooms our bathroom was an issue. The towels had stains and curly ringlet brown hair on the towels. I have straight blonde hair. Thankfully I brought my own towels. From the jump I was not impressed and although the hotel itself was very nice and most of the staff was very accommodating. I will not be staying at this location again.

Shower didn’t work properly horrible shower! Toilet was so low to the floor felt like you were on floor hurt my back. Carpet was nasty! No charging ports for your phone besides on lamp. Beds didn’t seem like queen beds felt like full size bed. Breakfast was the best part of the stay. Parking Is horrible you need to psy for valet or on the street. Bathroom ridiculously small.. definitely not worth 200 plus a night. Not what i am used to with the Hilton.

Great hotel , clean , staff is friendly

There is a restaurant on site and a Starbucks

We loved our room, it was spacious and reasonably priced. The king suit that has a separate sitting room with a TV and the bedroom also has a TV. The location was perfect for exploring the Dalí museum.

Very close to Mahaffey theatre

Quiet, nice bed, couldn’t find a ice machine on the 11th floor.

Pool

Great

This was nothing like the pictures the entire hotel was old, smelly, and just not it. The tv didn’t even work when we got there, the bath still had water in the tub, and the sheets felt damp. The entire hotel smelled weird also. Very dissatisfied

The staff was great and the Pier is walking distance which was nice. The rooms need some major major updates

I was in a PURE floor. The only thing that I didn’t like is—- no private space to sit and make a business call,$5.9595 for a small soda or water and$6.95 for Gatorade. $49.95 a night for parking? We were already paying a premium for the location. I am not certain but it appeared that the neighboring property had access to d pool. Loud and Obnoxious then used up all the towels!