Love this place

amazing

excellant

We were 1st put in a room that is seldome used, not serviced by the elevator and gave the impression you were in a 3rd world country. Stayed night, complained to Expedia, they had us moved even though they were fully booked. Be careful when booking, confirm your room is serviced by the elevator, that way you can be sure your room is good.

Clean safe location & environment is idea Food cabs entertainment is nearby

Excellent service and performance

El hotel es bueno, un poco anticuado y no tiene amenidades de la mejor calidad, pero sirve para descansar bien y aparte está en una excelente ubicación

Muy bien un excelente servicio de las chicas de recepción

Es buena en general, sugiero remodelacion de las habitaciones

I like the rustic look but needs maintenance. Loved my room not my bathroom so much

Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.

People are very nice and helpful

Ótima localização e possui frigobar, com funcionários bem atenciosos

Ótima localização e possui frigobar, com funcionários bem atenciosos

Ótima localização e possui frigobar, com funcionários bem atenciosos

La cama esta muy incómoda, eran 2 colchones individuales juntos y los resortes ya se sentían las almohadas incómodas, en general desagradable no había jabón, agua de cortesía, la tele pequeña no se le da mantenimiento a la habitación, el desayuno que incluía tardó 40min en que nos sirvieran

Cerca de la playa , tiendas de conveniencia a pocos pasos , excelente servicio en general

Bien

Hotel tranquilo solo deben mejorar baños y puertas q no cierran bien huele mucho a humedad escusados q no bajan bien

I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests