Good

no

非常棒的体验

服務人員態度親切友善。

Great location and amenities.

Amazing staff at front desk jumped to assist as we were stuck during road closure.

Attentive and kind staff. Clean and tidy facilities. Excellent amenities- particularly the bicycle valet service!

We had a wonderful stay! The hotel's location was excellent and made it easy to get around. The staff were all incredibly friendly, welcoming, and helpful throughout our visit. Everything went smoothly, and we truly enjoyed our stay. We would definitely recommend this hotel and would be happy to stay here again.

Clean hotel

It was great from the gentlemen at the front door to the checkout! Keep it up!

Beautiful relaxing environment. Great staff

Great hotel and resort, pleasant staff, the gym and pool amenities are the perfect addition to your Whistler stay. My family and I had a wonderful time here. 10/10

The front desk was so helpful to me when I asked where can find a trail to run around the area. He was so knowledgeable about area. He wrote four trails for me to check! Our room was just right on! But the shower door leaks water, by the time you end up showering, the bath room floors are flooded with water, we need to throw our towels to contained the water from the shower room.

Not welcoming atmosphere front desk and restaurant.

Great hotel

Location was great, staff was pleasant and accommodating. Would stay again!

Excellent Hotel - with Great Staff!

Our first room was not cleaned properly, it had water marks on the bathroom floor, hair on the couch, dirty dishes in the dishwasher and it just felt gross. We were moved to another room but this room was also not cleaned properly they’re was a clear hair elastic still on the floor (i don’t use these) i tried to have a bath and there was black hair all in the bathtub, the sheets had tiny black stains and the carpet was crusty in some areas and i didn’t feel comfortable walking around without socks on. It also it just didn’t feel or smell clean. I felt uncomfortable complaining again at this point as we had been travelling all day it was about 10:30 and im pregnant so i was tired and upset that we had spent a big amount for 3 nights for the rooms to be dirty and outdated. We came to the hotel to relax before the baby, so we decided to just go to bed. the pool floor was also dirty when we went down most times i felt uncomfortable taking my flip flops off. The staff was nice and helpful. I’ve stayed at many places in whistler and this has been the most expensive and the worst experience of all. Very disappointing for us.

The location is great if you want to be in the heart of the village.

Could not get a handicapped accessible room, which caused me to fall getting to the bathroom. We had to call for staff to help me back into bed.